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Win2k SP4 versus TBSC Win2k SP4 versus TBSC
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Old 07-27-2003, 10:44 AM   #1 (permalink)
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Win2k SP4 versus TBSC
Good news:
SP4 fixes the hibernation issues with my USB media reader.

Bad news:
When I bring the computer out of hibernation, I have no digital out on my Turtle Beach Santa Cruz.

I have the latest official drivers for the Santa Cruz. Tried changing VersaJack and speaker settings; only a reboot seems to fix it.

Any ideas on what the heck is going on? I haven't been able to find anything on the Internet about this.

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Old 07-28-2003, 12:41 PM   #2 (permalink)
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might be a board issue, and not a soundcard issue. try updating your board's chipset drivers and see if it helps.
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Old 07-28-2003, 09:51 PM   #3 (permalink)
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I'm running the latest Hyperion drivers, so I know that's not it.
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Old 07-28-2003, 10:05 PM   #4 (permalink)
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Quote:
Originally posted by sechs
I'm running the latest Hyperion drivers, so I know that's not it.
the fact that you are running the latest drivers still doesn't rule out that your problem is specific to your mobo,etc..

i am running the turtle beach on my w2k box (SP4) w/o any problems...
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Old 07-28-2003, 10:13 PM   #5 (permalink)
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I sent an e-mail to Turtle Beach, and all that they suggested was uninstalling and switching PCI slots.

What wisdom is there in this?
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Old 07-28-2003, 10:24 PM   #6 (permalink)
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>What wisdom is there in this?

the real quesion is why do you consider it to be their (turtle beach's) fault?

sounds to me like it is a microsoft problem. if the sound card was fine before sp4, then apparently there is a problem w/one of the patches and your system (either mobo or some peculiar combination of factors).

for example. i have a tyan p3 duallie and there is one IE hotfix that causes memory crashes on my system. i simply just don't use that patch...and like you i am also runnigng the latest mobo drivers.
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Old 07-28-2003, 11:10 PM   #7 (permalink)
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I don't know where you get that from. I ask Turtle Beach because it is their product; perhaps they have a clue. Even if it is a Microsoft issue, I would think that they would be aware of it....
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Old 07-28-2003, 11:28 PM   #8 (permalink)
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it really doesn't hurt to try to change PCI slots.. if it still doesn't help change it back *shrug*

Maybe try downgrading your drivers one step?
Its an option...
Maybe reinstall the drivers.. or reinstall the SP
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Old 07-28-2003, 11:48 PM   #9 (permalink)
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I'm just wondering if there is some efficacy to such a move, or it's just something that they hand out that sometimes works.
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Old 07-30-2003, 03:51 PM   #10 (permalink)
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It's better than posting complaints about things you didn't try
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