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Old 07-22-2003, 10:35 AM   #1 (permalink)
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HP 932c won't print; shows empty cartridge

I have a half used color cartridge that shows empty on the front of the 932c printer. I refilled it (It was only half empty) and it still shows empty, not letting me print anything.
I tried another cartridge and it shows ok, but when I put the older cartridge back in it still shows empty.

How can I 'fool' the machine into accepting this cartridge, or better yet how do I turn off this inaccurate feature?

I'm running 2k.

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Old 07-22-2003, 10:53 AM   #2 (permalink)
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Maybe the ink is dried on the one cartridge that doesn't work where the ink comes out. Did you try running the hp clean utility or anything like that? Some times even new ink cartridges can be dried out.
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Old 07-23-2003, 08:04 AM   #3 (permalink)
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Can't do anything with the light on!
I just used it a few hours eariler.

Anyone know where the registry settings are for this printer that stores the memory for the cartridge in use?
I understand if that is deleted it would treat that cartridge as new.
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