DRIVESAVERS - DATA RECOVERY ESTIMATE
To: Me
From: Kelly Chessen
Date: 7/23/2003
Thank you for inquiring about data recovery with DriveSavers.
DriveSavers has specialized in recovering lost data for more than 16 years and
has a success rate over 90%. Our engineers recover data in as little as 24 hours
from all operating systems and rotating media including hard drives, floppies,
CD-ROM, DVD-RAM, removable cartridges, and digital camera cards. DriveSavers is
factory-authorized by all hard drive manufacturers to open sealed drive
mechanisms without voiding the original warranty.
For background and general information about our company, please visit our web
site at
http://www.drivesavers.com.
Our pricing is based on the drive capacity, the operating system, and the
complexity of the recovery. DriveSavers will never exceed the maximum amount
quoted.
The estimate to recover data from the 60gb hard drive you described is:
* Standard 1-2 Business Day Service: $900-3900.
* Economy 5-7 Business Day Service: $500-2700.
There is a $200.00 attempt fee if the data is not recoverable.
* Priority Round-the-Clock/Weekend Service: $1800-6900, with a $400.00 attempt
fee.
Recovered data can be put on the media of your choice such as a replacement
drive, CD, DVD-R, DAT tape, magneto-optical or removable media cartridges and
floppies.
To start the data recovery process please call DriveSavers at 800-440-1904 to
obtain a Job Number & Shipping instructions.
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In order for Drive Savers to insure the best possible recovery we will need to
know these details about the computer system.
Please tell us:
What operating system was being used?
ie: Windows, DOS, Mac OS, Netware, Novell, UNIX etc.
If the operating system is WinNT, is it formatted with NTFS?
If Win2000, is it formatted with FAT16, FAT32, or NTFS?
Total capacity of the hard drive or media:
Manufacturer/Model number of the hard drive:
Drive interface?
eg: IDE, SCSI, Firewire
If SCSI, and drive is used on a PC, what controller card is being used?
How many partitions are on the drive or media?
What are the sizes, and how is each formatted?
How full is the drive or media?
What is the problem with the drive or media?
What were the error messages?
What attempts have been made to resolve the problem or recover the data?
What utilities were used in these attempts?
What are the most important files, folders, and directories and what
applications and versions were used to create them?
Kelly Chessen
Data Recovery Advisor
DriveSavers Data Recovery, Inc.
400 Bel Marin Keys Boulevard
Novato, CA 94949
800-440-1904
415-382-2000
415-883-0780 fax
kellyc@drivesavers.com http://www.drivesavers.com
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Eh, thats it. Too pricey for me.......I'll keep the drive until I can save up $1000+.