GeForce is the marketing name for a chip series from nVidia.. The company you want to call is the company that actually made your card, in this case Gainward (
www.gainward.com).
I've never had a video card with VIVO so I don't know exactly what's involved with that. However, did your card come with some sort of video-viewing software? I don't think Windows would specifically recognize a video input device on the video card.