DVD Rom probm

[dumberchlid]

hi ive looked through the forums and have found some nice tips about troubleshooting with the computer. however, i cant seem to find any info about my problem..

my computer came with a dvd rom drive but now all of a sudden it cant read DVDs! it recognizes cd rom but dvds are not recognized.. in "my computer" the dvd drive that was, only sees it as a cd rom drive. what happend?! how can i fix this.

[sKiT]

sounds like you have a CD-ROM. who told you you have a DVD-ROM drive? Have you played DVD's on it before? What changed between then and now?

[dumberchlid]

i used to be able to play dvds all the time.. then i jsut stopped using it becasue we got a dvd player.. now i have it in my room and want to watch some movies but the drive cant read the disks or soemthing. it says, "Can't find any cdrom/dvdrom devices"... on lucky tries it goes as far as the warnings that show on the beginning of dvds..

[dumberchlid]

by the way, its a hewlett packard pavilion (yes i know, a new computer is being shipped next week) with windows 98. i dont know the dvd drive information and i dont haave a recovery/boot disk for this particular drive.

[sKiT]

I dont know what to tell you. I've never heard of a DVD-ROM losing it's DVD-read capabilities. I would say someone switched your hardware without you knowing....heh. Maybe someone else can chime in here with better advice for you.

[dumberchlid]

thanks for trying to help.. im dead lost

[Chiguy]

Can OSes forget about certain hardware? I would check the connections, maybe even unplug and replug the connections to be sure and check drivers and such.

good luck

[Peter M]

It happens. DVD drives have twin lasers, one for DVD, the other for CD media. If one of them goes, reading the other type of media is still perfectly fine.

[dumberchlid]

so youre saying im screwed...

[dumberchlid]

if i delete the former dvd drive in Device Manager and reboot, will the computer recognize it or is it gone forever?