HP3820 won't install on Win2000

[sonoale]

Hello everyone, I'm trying to install my HP3820 USB printer on windows2000 professional. The installation process stops suddenly with a message saying "drivers not installed"...
Virus detection is disabled and I alredy checked with HP online.

I already tried the latest drivers and tried to uninstall, remove
everything and reinstalla as HP suggests. I tried both the automatic installation following the P&P new hw detection and
manual installation from disk.

With Win ME the printer installs smoothly.

Regards, Ale

[Siliconjunkie]

Have you verified that your USB is working properly under 2k? Make sure that you don't have any yellow or red marks in device manager.

[sonoale]

thank you, Siliconjunkie:

USB is apparently OK in the control panel. No marks on the CP.

A sidewinder joystick works fine at the USB port.

I forgot to mention that the printer doesn't install at the parallel
port either.

Thank you

[Steve R Jones]

Did you leave the printer UNattached from the usb port while you did the software install?

[sonoale]

Thank you Steve, yes I did so. I connected the printer just when
asked to print the test page by the automatic install procedure.

Can I instruct somehow the system writing the registry, copying
the files or something and 'force' the system a piece at a time?...
(Sci-fi?!)

Thank you everybody