Printers disappear

[skuz]

We have a problem with some printers disappearing from the local printers folder.

Once rebooted, the printers are once again available.

The 3 machines we have problems with have Win98 and the printers are 3 different HP.

[meese]

skuz,

The paragraph below is the last post from this thread:

http://www.experts-exchange.com/Oper..._10097896.html



If w98 is running on one of the workstations (someone may have upgraded), you will get a spool32 error or crash resulting in printers disappering from the printers folder and/or the network printer hanging. Most printer mfg's are now aware of this problem and have made w98 patches available for d/l. This condition will worsen significantly if running tcp/ip protocol.Speak with your network admin and get the printers firmware upgraded.
I hope this helps
moron69

[skuz]

On my way to HP's site then.