word 2000

[jadette]

Hi, when I try to open word 2000, it tells me that winword has caused an error in user.exe. When this happens it freezes the system and you have to shut down then start up again. This is in windows me. No other program is effected by this and can be opened.
I had another computer do the user.exe loading error, but this was based on incorrect memory installed.
I hope someone has and answer for this.

Thanks

[[Neo770]]

Well it wont hurt to re install Word for a start, i dont know what the problem is but i'm sure someone else will. But yea just try a re install, you never know.

[[Neo770]]

try deleteing normal.dot...i just found some info for you

[jadette]

Hi, Thanks, I did reinstall word, that did not help. Where do I find the normal.dot?