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AiYoshing has the right idea. How long ago was it that you purchased the item? When we had a PS2 problem within the first year, WalMart was happy to exchange the unit after talking with the electronics manager. (Had 1yr warranty, purchased in Oct-Nov for a Christmas gift, it was over 12 mos that we bought it but within 12 mos of Christmas.) Can't hurt to make some calls first. I would not suggest doing anything to the unit because that may void any warranty.
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