HELP Linksys Cable Modem problem

[Big2hd]

Linksys Cable Modem keeps on crashing, I think it is a setting or maybe a program that can help. Any input would be much appriecated, thx in advance

[Telexen]

In my experience with my RCA cable modem, it's either I'm being packated and it can't keep it's connection, or it's my ISP's fault...I'd start with calling their tech support.

[Bill in SD, CA]

Have you reset it?

Have you upgraded the firmware?

Bill

[osprey4]

Nine times out of ten, it's your cable signal out of range. The easiest way to check is to call your ISP. If your signal is degraded by using a bad splitter (or too many), they can straighten things out.

Bill with that cable modem you can not update the firmware. there are drivers out. are you connecting to a router or anything?

[Bill in SD, CA]

Originally posted by GroundZero3
Bill with that cable modem you can not update the firmware. there are drivers out. are you connecting to a router or anything?

Sorry, I was thinking about a LinkSys router instead of a modem for some reason.



Bill

[RogueLemming]

I posted with similiar problems with a linksys a little while ago (under a different name), and thought I got it cleared up by giving the router DNS addresses. Turns out that hasn't fixed the problem (though I can't imagine it's hurt anything any )

I'm kind of curious about these other theories...

Originally posted by Telexen
In my experience with my RCA cable modem, it's either I'm being packated and it can't keep it's connection, or it's my ISP's fault...I'd start with calling their tech support.

I don't think it's my ISP, because everything worked before I put the router in. Are there particular symptoms that I would know I'm losing service due to packeting? How would I fix it?

Originally posted by osprey4
Nine times out of ten, it's your cable signal out of range. The easiest way to check is to call your ISP. If your signal is degraded by using a bad splitter (or too many), they can straighten things out.

Again, everything was fine before the router (no wiring has changed since). Would the addition of the router change this? Or do you mean the cable between my computer and the router (which is the only new cable added)? If it matters, it's a 100ft cable.

Thanks for your time and help.