outlook 2000 html and printing

[korgul]

I got a client here that is having issues with printing HTML docs in outlook 2000.

I have tried sending to a diff printer, no go.
reinstalled that printer, no go
checked settings in outlook, all are correct
I connected to the printer and printed an e-mail that he sent me, he was unable to print it. I printed just fine. He is in Missouri and I am in Pennsylvania.
Turned off debugging in IE

The error message is:
An error has occurred in the script of this page
line 220
character 1
incompatible version of the RPC stub
URL : Res//c:\windows\system\shdoclc.dll/preview.dlg

Any ideas out there?

Thanks
korgul

BTW I have looked at MS's site and googled it in google groups. tryied the ones that matched it, did not try ones that only partialy matched it.

[Steve R Jones]

"incompatible version of the RPC stub" is an operating system issue. Which one are they running?

[korgul]

Win 98

[korgul]

***** UPDATE *****

After much searching and hair pulling I solved the problem. Apparently there is a file - dispex.dll - that gets updated to a newer version when Windows Scripting Host 5.6 is installed/updated. I ran SFC and replaced the file and all is well again.

Had to let you guys know as this one really had me boggled and I did not want other to go through the same thing. I found the answer here

The file is located in c:\windows\system

korgul