ntdll error

[bshup]

I'm running MicroStudios on XP and Plexwriter 40/12/40U and at burn CD I get a ntdll error. can you help

[Steve R Jones]

Welcome to TechIMO

Whats the exact error message?

[bshup]

This is from the details of send error report:
Exception information
Code: 0xc0000005 flags: 0x00000000
record: 0x0000000000000000 Address:0x000000000045bd10

System Info
Windows NT 5.1 Buils:2600
CPU Vender Code 68747451 - 69746E65 - 44D4163
CPU Version 00000680 CPU Feature code 0383FBFF
CPU AMD Feature code C1C3FBFF


module 2
ntdll.dll
image base 0x77f500000 image size 0x00000000
checksome 0x000a92f6 time stamp 0x3d6dfa28

Module 3
kernel32.dll and so on
goes thru Module 40
then thread 1 id 0x0000092c
then stacks

way too much for me to copy by hand. It won't let me copy and paste.

[muno]

It would also help to tell what does 'microstudios' have to do with this?
And what program are you using to burn?
-M

[bshup]

I'm not sure what MicroStudios has to do with it. MicroStudios is the program I am using to burn Karaoke songs (cd+g files) to cd.
My CDRW did burn the same songs in wav. format with Real One Player, but would not open them in Real One, although I could open them with MicroSoft Media Player. I'm not at home right now so I can't give all the exact info.

[muno]

You will most probably fiind a solution from microstudios home page, perhaps an update to their software or something.
-M

[bshup]

I tried them first, they sent me to google search for the problem which ended here. They said an ntdll problem might mean I needed to reformatt hard drive and and reinstall XP.
This problem has just shown itself. I used MicroStudio about a month ago with no problems.

[meese]

Are there any errors recorded in the event logs? If so post that information here. From what I've read about ntdll.dll erros, you either have a corrupt dll file that your device uses and you need to replace it. The problem is finding out which one. Reloading the drivers for the related devices may fix it. Or you need to do a repair install of the OS.

[bshup]

I tried them first, they sent me to google search for the problem which ended here. They said an ntdll problem might mean I needed to reformatt hard drive and and reinstall XP.
This problem has just shown itself. I used MicroStudio about a month ago with no problems.

[muno]

Google revealed that ntdll error is program specific.
One case (with tmpgenc in question) was solved by changing the processing priority...

Thus, I don't think google will help (unless someone had the same problem).

XP SP1 might help?
-M