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Old 06-07-2003, 07:35 AM   #1 (permalink)
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Crucial Memory

If some may remember, about 4 months ago a stick of Crucial memory (256/2100) of mine died, 1/2 vanished.

Well the other one that was in there just did the same thing. bringing the total of failures to

2 out of 58 sticks, (56 of those are generic, 2 were crucial both crucial failed)

These are not impressive numbers, I've sent an Email to crucial regarding this dismal failure rate and the "supposed" good name of thier company.

I can no longer back crucial, from now on I'll buy generic since these sticks are costing me over 20$ to get replaced (I have to pay duties on return and shipping there on each stick)

I sincerely hope they will rectify this situation, but the way these things are failing, I'm tempted to ask for a 512Mb stick just so when 1/2 fails I get what I paid for

Sorry, just a bit of a rant as that machine is now down to 1/2 of it's memory yet again..........

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Old 06-07-2003, 08:20 AM   #2 (permalink)
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I work at a consulting company in Iowa, and when we do memory upgrades/replacement, all we use is Crutial. We have never had any fail. It may just be a bad batch of DDR that you ran into.
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Old 06-07-2003, 09:07 AM   #3 (permalink)
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Sorry to hear that... I also use crucial, and haven't had any probs...

COuld it be ur motherboard?
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Old 06-07-2003, 09:16 AM   #4 (permalink)
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Somehow I doubt it's the motherboard, it ran generic with no problems, I haven't ran these sticks in any other machines except breifly in an 8RDA+.
It has been running in an Epox 8KHA+ and the sockets are fine, they have just failed (locked computer, then restart and half of memory is gone)

If they aren't willing to ship it to me for free, then I will stop buying them all together, it costs me 17$ in taxes, duties and fees, plus 15$ or so to ship to them, I can get a new stick of generic PC2700 for 40$, it's not worth the downtime.

They were both purchased at the exact same time (same batch) so it is possible it was a bad batch.

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Old 06-07-2003, 09:30 AM   #5 (permalink)
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are u sure that crucial ram is fully copatible with your motherboard?

mmm

maybe it isn't
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Old 06-07-2003, 09:59 AM   #6 (permalink)
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http://www.crucial.com/store/listpar...A%2B&submit=Go

According to their "find a match thing" the exact model that failed is the one listed as being recommended for this motherboard. (second down on the left being the 2 that failed)

Pretty sure that means it's the recommended type for this board.

Just got off the phone with them, I'm just going to buy another stick of a different type, for the sake of 8$ I'm not waiting 2 weeks for a return, just to have to track down FedEX to pick it up and pay yet more duty on something I already paid duty on, arg, I'm not dealing with them any more, maxtor and Western Digital replaced hard drives for just the cost of shipping to a local city (7$ for each overnight)

Guess I'll stick to generic, seems to work better, last longer and costs the same to replace as getting a warranty covered by crucial.

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Old 06-07-2003, 05:10 PM   #7 (permalink)
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hey, this is a bit off topic, but, I too have a bad stick of RAM. I purcased it from a company called Cruxworks. My invoice says that I purchased a Crucial module. However, when I took it out of the machine, I noticed something that I did not notice when I installed it. That is, it is not a Crucial brand, it is Micron. Now, I know that it is virtually the same thing, but, Crucial is the end user solution of Micron (if I am not mistaken) and consequently has a lifetime warranty that the end user can take advantage of. Micron has to be RMA'd through the reseller that sold it. And, since Cruxworks is out of business, what am I to do??? Eat it?? I do know that the module actually came from Ingram Micro (which I have an account with). I think they were using them as a back office solution.

Am I stuck or anyone have a suggestion?
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Old 06-10-2003, 05:28 AM   #8 (permalink)
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Sorry for the delay Chris, if it has a "crucial" sticker on it complete with model number etc. then it is covered under warranty, if it has no stickers on it then it is probably not under warranty (as removing that sticker voids warranty)

However it might prove useful if there is no sticker on it to give them a ring, but I doubt it. (all crucial Memory uses Micron marked chips)
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Old 06-10-2003, 05:43 AM   #9 (permalink)
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This is also off topic but since we are in a ram thread i dont think it really matters. Right now I have Hyundai 128 pc 133 ram. My question is can I only add on 133 ram if i want to upgrade or can I buy the high quality 2100 or 2700 ram. My teacher at school says there might be some problems if I mix different speed of ram. Any ideas will be a huge help.

Thanks
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Old 06-10-2003, 06:07 AM   #10 (permalink)
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The ram you are referring to "133" is called SDRam, Single Data Rate, it has a specific notch pattern along bottom edge for placement.
The "2100 or 2700" is actually a different kind of ram altogether...it is DDRam or Double Data Rate. it has a different notch pattern at the bottom and is completely unable to work in conjunction with sdram.
Few boards support both kinds but there are a few, and those that do... only support one kind at a time.
For example my ECS K7S5A supports both and has two sockets for each kind, but cannot use both types at the same time.
in general a motherboard will run the memory it has at the speed of the slowest ram installed, i.e. if you have a stick of pc 100 sdram and a stick of pc 133 ram, both sticks will run at 100.
If you add ram make sure it is rated at the same or higher than the ram you have now.

Last edited by JPMiller; 06-10-2003 at 06:10 AM.
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