BSOD "dumping physical data" error

[bill1971]

Have a friend running a 1.4 Athlon on an Epox 8K7A (AMD 761) board. He upgraded to XP Pro, ( from WinME), but gets BSOD when running 3D games, w/ the "dumping physical data" error message.

The card is an ATI, prolly a 7000 or 7200, w/ 64MB SDRAM. Plays Diablo II OK, just messes up w/ the slightly intensive 3D games, including sports games.

I don't think the mobo chipset drivers or BIOS have been updated going on two years now, nor the ATI drivers.

Could updating any or all of these help this prob? I believe XP Pro was installed w/ SP_1a.

Thanks for the help, if you guys have seen this error message before.

- Bill

[rastorize]

I think you answered your own question...

'I don't think the mobo chipset drivers or BIOS has been updated going on two years now, nor the ATI drivers."

I'd go ahead and start searching for updates to everything.

When you say "upgraded to XP Pro"...did he actually reformat his drive and intall XP from scratch?

[bill1971]

Thanks for the response, ras:

He messed up the upgrade install,(I believe he had the Academic version of XP Pro), wound up putting it on the "D" partition. So he had someone install it for him - so I "think" it was supposed to be a clean install on the C: Drive.
I may get this box to look at this weekend. . .

Thanks.

- Bill