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Old 04-11-2003, 07:39 AM   #1 (permalink)
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cable modem problem?

dont know if this is suppose to be here or network.

but my cable internet only allows me to be online for a little time before it shuts off and i have to restart to get on. i have all the latest drivers and everything.

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Old 04-11-2003, 08:12 AM   #2 (permalink)
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no one knows?
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Old 04-11-2003, 08:25 AM   #3 (permalink)
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Who is your ISP?

Are you using software they supply? They may have an idle time limit that disconnects you after inactivity.
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Old 04-11-2003, 08:30 AM   #4 (permalink)
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What brand of cable modem do you have? And which OS? Are you using a cable router? Do you have a firewall?
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Old 04-11-2003, 08:33 AM   #5 (permalink)
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Depending on your area the cable modem (i have exp. with comcast both good and bad). We went beta for them down in SC about 5 yrs ago or so.. and they were very bad and had lots of down and unusable time - From my understanding some peps i still know down there have on and off probs.. I currently, up in DE, have had absolutely no major issues.... when your up run some diagnostic programs:

some ping tools would be good and some tracing tools.. ping your ip servers and nodes and see how they react... Comcast has (if you install it) a nice little checker that is graphical. This will not really help you immediately but if you keep regular tabs on this and make a list send them everyday to your ISP and complain. for they are not delivering you a service that you are buying..
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Old 04-11-2003, 10:21 AM   #6 (permalink)
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What does your ISP say. Have they come out and checked your wiring, etc.? I was having a similar problem and in the end it turned out to be bad splitter.

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