Bankrupcy court deals a blow to At Home Corp.

[Just Having Fun]

I love cable download speeds, but hate the limitations on the upload speed... Hopefully they will change it! Enough complaining!

[OuTpaTienT]

Well, I'm not as happy as you guys seem to be. I'm in the SF area and only just got reconnected today (Tuesday).

Yeah sure they've done an ok job of getting people switched over, but how blind did they have to be in the first place to allow us to be cut off?

And I haven't tested the speed yet, but this 1.5Mbit down crap is pretty lame if it's a limitation. I used to get up to & over 8Mbit down, so 1.5 is a serious loss of speed.

[bertbell]

My connection came backup last night (Monday), ahead of schedule. No automated phone call, just noticed link light was green and I was able to get an IP address from the DHCP server. It took awhile to connect to the newuser site to get the manual mail and home page settings.

The bandwidth limitation of 1.5Mbps would be of concern to me except that my cable system needs an upgrade to even handle digital CATV. I have been limited to 512kbps download and 128 up anyway.

[RampageIII]

Got this email this morning. Looks like things will work out.

Dear Cox @ Home customer:

An Agreement has been reached with Excite @ Home to continue your Cox @ Home service:

Good news! Due to an agreement with our vendor, your Cox @ Home high-speed Internet service will continue as we transition over the next few months to our own Cox-managed network.

We will give you advanced notice of any changes to your service:

We are currently finalizing our plans to ensure a smooth transition to our network. We plan to do this over the next few months and will be providing you with additional information. Please know that we will give you advanced notice of any changes to your service. We realize you will have many questions regarding this transition and in the coming weeks we will provide updates at www.cox.com/info.


Thank you for choosing Cox Communications and we appreciate your business.


Sincerely,
The Cox High-Speed Internet Team
Cox Communications, Inc.

[Sterling]

Just a quick update and a question. I was restored last MON. as stated above in the sterling post. Mon night connection not to good , tues during the day was great, however as the peak time rolled around I could not get many pages to come in at all. My e mail would not work at all as well. Now the same for today. I don't know how it was today but I am home now and could not get anything to come in including mail. So I pulled the plug on the cable modem as they sugest and bingo I am back up, but I have had to do this many times in the last couple of days. I configured it my self and its all ok (don't forget it works better than ever sometimes). So there is the update now the qusetion is anyone else just getting back up having the same prolbems? I tried calling and the help desk/s are blind as to what is happing, or either one just gets a busy sig. any replys from you who have been so called restored would be appreciated.

Thanks
Sterling

[wyvrn]

I am in Dallas and had connectivity late Sunday night. The sucky thing is that our download is now capped at 1.5Mb. So I get reduced bandwidth, two days of outage, and am supposed to be happy with that? AT&T should have seen this coming and tried to work a deal with a different provider in order to keep their customers speeding along. I cannot get DSL or I would have switched already

[Pakaraatzi]

Is this cause of @Home going out?

Where Iam, in ontario, I was on Rogers@home, and all we had to do was switch our mail, web, and news names to @rogers. No down time, no new caps. Me and most of the people here i know were glad that @home went out.

I know i wouldn't have put up with that shyb if if i could help it.

[SecretNinja999]

I'm in the same area as you Paki, in the Rogers Cable area. And our transition has been excellent so far! Rogers is switching the entire system back to their original cable internet service which was called RogersWave (back before @Home existed). RogersWave was faster because the servers were closer and they were better managed. I'm glad that we're switching back in fact.

[Explorer]

Up here on the West coast of Canada our provider, Shaw Cable, has been warning us for months that @Home was likely to go out of business. They spent $350 million setting up their own Canadian network, I suspect in conjunction with the other Canadian providers. And they have been pushing hard to have us switch over our e-mail etc to the @Shaw.ca service before the inevitable happened.

I did a month ago, and haven't noticed any change at all now that @Home is down. Speeds haven't changed, no down time, etc.

As much as we all sometimes complain about the cable service providers, at least here in Canada, I sure can't complain about Shaw's service on this issue.

[Lemon]

Gee, I wish my transition went smoothly, My connection has been down for 4 day's now. AT&T customer service has no clue why.