»
 

Go Back   ResellerRatings Store Ratings > ResellerRatings Forums > Tech Support

Closed Thread
 
LinkBack Thread Tools Display Modes
Old 08-13-2002, 10:08 AM   #1 (permalink)
Guest
Guest
 
Posts: n/a
NEW MEMBERS PLEASE READ FIRST

I have been a member of Sysopt/Techimo since about late 1999. I know there has other members who have been here longer and there is a usual battle when trying to help other members. We understand that a lot of you are new to message boards so I would like to take this time to help you with your post. You see the more info you provide for us the likeliness of you getting a better responses is greater.

Please provide the info to help us help you;

1. Motherboards. the heart of the computer. Please provide us with the manufacture and model number.

2. What operating system are you using. Windows 95, 98, ME, 2000, XP, Apple, Linux, Unix or whatever your flavor is.

3. What have you done to try to fix the problem. Everything you did to try to fix needs to be list so we don't waste our time or yours telling you to do something you have already tried.

4. Please tell us if anything is attached to the computer. Usb or other devices. Or the device that is not working tell us about it. What brand, are you running the newest updates?

5. Dont forget about the search feature, maybe your Question has already been addressed:
search

or if you look up top, right below the newest post you will see the search button thekingofpain

It takes two seconds....

6. It is extremely helpful if you come back and update the thread if you find the solution. that way other people who have the same problem can perform a search and know the results of the suggestions that have been made zskillz

7. A good title for the thread is really helpful. "I need help bad" may get looks from people with time on their hands, but "Corrupted .dll file in Quicken 2002" or "Can't get WinXP support for UMAX scanner" are more likely to attract the folks who know the specific answers Theophylact

8. What does FAQ stand for and where can i find it?

You can find it here

9. What does YGPM mean?

You got Private message. go to the main page and scroll all the way to the bottom to check your messages. Alot of memebers do not like there private messages posted on the board. Hence the term Private message. please be respectful of there Private messages.

10. One more item that seems to come up. Language! Yes if you have read the FAQ's we do not allow certain words on the forum. As we do have younger folks who surf the forums. If they are words you would not say in front of your new girlfriends/boyfriends parents then don't use it! We understand you are having a problem and frustrated but please keep the cussing out. If you would like a list or not sure of the word please pm and ill be more than happy to send you a list of bad words

11. You be surprised on how many answers you can find by using these links: (put your error codes in the search box.)

http://www.google.com

For Linux specific searches, try: http://www.google.com/linux

For Macintosh specific searches, try http://www.google.com/mac
dunbar

*Not to be picking on anyone, but this is the kind of threads that really bothers us WE ARE NOT MIND READERS!

Please take time to read this all the way thru!

Please note that the report this thread to a moderator button is only to be used to report threads that are breaking the forums rules. Not to ask us for help on how to fix a computer problem

And to all the new members, happy posting!





JaYsin


Last edited by GroundZero3; 01-19-2003 at 05:45 AM.
 
Old 08-13-2002, 10:30 AM   #2 (permalink)
Registered User
 
thekingofpain's Avatar
 
Join Date: Oct 2001
Location: SoCal
Posts: 5,119
thekingofpain is on a distinguished road
And---dont forget about the search feature, maybe your Q has already been addressed:
http://www.techimo.com/forum/search.php?s=
thekingofpain is offline  
Old 08-13-2002, 10:39 AM   #3 (permalink)
Guest
Guest
 
Posts: n/a
thank you for the input king!!!

please if any other members want to, feedback is wonderful!
 
Old 08-13-2002, 10:45 AM   #4 (permalink)
shahani
Guest
 
Posts: n/a
Excellent initiative, GZee, saves a lot of unnecessary posts/inquiries.

"Ask a question well and you get a quick and accurate answer" or

"GIGO"
 
Old 08-13-2002, 11:12 AM   #5 (permalink)
Registered User
 
Martoch's Avatar
 
Join Date: Mar 2002
Location: Ft. Walton Beach, FL
Posts: 4,056
Martoch is on a distinguished road
Send a message via AIM to Martoch
Re: NEW MEMBERS PLEASE READ FIRST

Quote:
Originally posted by GroundZero3

Not to be picking on anyone, but this is the kind of threads that really bothers us WE ARE NOT MIND READERS!




JaYsin
I hear ya GZ, sometimes I feel like making a Word document with all of the necessary questions in it so I can just copy/paste to those kinds of threads. Like you said, not to slam anyone, but it sure helps us out to have all of the necessary info without trying to drag it out of somebody.


Mike
Martoch is offline  
Old 08-13-2002, 11:38 AM   #6 (permalink)
Registered User
 
Join Date: Oct 2001
Location: Portland, Or
Posts: 3,110
NeoStarO1 is on a distinguished road
Send a message via ICQ to NeoStarO1 Send a message via AIM to NeoStarO1 Send a message via Yahoo to NeoStarO1
Great informitive post GZ3! I think it should be a sticky as well. But where to stick the sticky? Which forum or all of them???

Needs to be one where the newbies tend to hit first.

Thanks for posting that GZ.
NeoStarO1 is offline  
Old 08-13-2002, 11:43 AM   #7 (permalink)
Registered User
 
Tomteriffic's Avatar
 
Join Date: Oct 2001
Location: Ohio (transplanted f
Posts: 2,673
Tomteriffic is on a distinguished road
Send a message via AIM to Tomteriffic
Good idea. I don't know how many times I've looked at a "Ohmygod, it's dead, help me NOW!!!" post, and scratched my head wondering what to suggest, simply because there wasn't enough information there to make a good guess.

As a result, when I put up an "Okay, I'm stumped" post like that, I probably put WAY too much info in there, but that's better than leaving somebody who's willing to help me out just shooting in the dark.
__________________
A word to the wise is usually unneccessary.
Tomteriffic is offline  
Old 08-17-2002, 01:24 AM   #8 (permalink)
Registered User
 
Join Date: Oct 2001
Posts: 691
zskillz is on a distinguished road
Send a message via AIM to zskillz
as an important addendum to the above posted suggestions....

5. it is extremely helpful if you come back and update the thread if you find the solution. that way other people who have the same problem can perform a search and know the results of the suggestions that have been made

-Z
zskillz is offline  
Old 08-18-2002, 12:57 PM   #9 (permalink)
Registered User
 
Theophylact's Avatar
 
Join Date: Oct 2001
Location: inside the Beltway, outside the loop
Posts: 1,067
Theophylact is on a distinguished road
I second zskillz's comments. The absence of a reply doesn't necessarily mean that the advice didn't help; it may merely betoken a satisfied (but unmannerly) user. We need the feedback.

Even the Car Guys, Tom and Ray Magliozzi, have a "Stump the Chumps" feature, where they call people back several months later to find whether the advice they gave was any good.
Theophylact is offline  
Old 08-18-2002, 01:04 PM   #10 (permalink)
Registered User
 
Theophylact's Avatar
 
Join Date: Oct 2001
Location: inside the Beltway, outside the loop
Posts: 1,067
Theophylact is on a distinguished road
Oh, also, a good title for the thread is really helpful. "I need help bad" may get looks from people with time on their hands, but "Corrupted .dll file in Quicken 2002" or "Can't get WinXP support for UMAX scanner" are more likely to attract the folks who know the specific answers.
Theophylact is offline  
Closed Thread




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Most Active Discussions

Recent Discussions

All times are GMT -6. The time now is 03:42 AM.