Where is my comment?

[justincan]

Hi, I am inquiring, as a comment that I posted is not viewable by the public, and I can only view it if I am logged in.

I reviewed a transaction with LA Police Gear, and when I go to their reviews page, it isn't there. I had looked this morning and thought that the review was there, so this is why I am confused. If I log in, then I am able to see my review, but it seems as if it's for my eyes only.

I did read through the FAQs page, and am not violating any of the policies as far as I can tell, and it's been well over 48 hours. I would have contacted you through the "contact us" link posted in the FAQ's as it says to do, but it seems that all of the links in the the FAQs page are broken.

This
"http://$env{root_domain}/contact.pl"

is the link that pops up for the "contact us" link in the FAQs.

So if you could answer my question, or direct me to the appropriate person/place to contact, I'd appreciate it.

Thanks!

[RobRich]

Welcome to ResellerRatings.

I see that your review is active, here:

LA Police Gear - lapolicegear.com - Reviews, Ratings and Prices at ResellerRatings

The staff contact form is here:

ResellerRatings Store Ratings - Contact Us

If you encountered an error accessing the contact form, we would like to investigate. Could you please provide the specific page where the error was encountered?

[justincan]

Thanks for the quick response. I just went back to the Page as you have it linked, and my review is now active and viewable. I swear it wasn't there as of the time of my original post.


This is the page that I encountered the errors on.

ResellerRatings Frequently Asked Questions (FAQ)

It seems that all of the links on the page are not working. This is both in Firefox 3.6.13, and IE.

Thanks again!

[RobRich]

That is the old FAQ page. It is likely a leftover from the recent site overhaul. Do you know where you found the link for it?

The new FAQ page is accessible from the frontpage under the community menu. Here is the direct link:

Frequently Asked Questions | ResellerRatings.com

[justincan]

Sure. I actually found the link in this subforum, just a few topics down from mine, with a rater asking a similar question.

http://www.resellerratings.com/forum...my-rating.html (Where is my rating?)

[RobRich]

Thanks. We started an extensive site overhaul last month. I will submit a request to the development team, as a simple forward to the new page should address the issue for those older FAQ links.