Can't add a new store after website change

[TyrisFlare]

For two days I've been trying add a new store to RR so I can post a review. I search for the name of the store and there are no results so I click the link to add it. I am then taken to a page to log in even though I've already logged in. I click the button to log in and the page loads to exactly the same spot. No error messages or anything. I can click the log in button a dozen times and I go nowhere. Am I missing something?

[TyrisFlare]

After two days of trying the problem I was having before is suddenly gone. The log in page doesn't perpetually reload. But I still can't add a new store. I get to the page where I'm asked to enter the name of the store and the website. I enter the info and click to add it but I get an error message: The name of the store must be entered. Obviously I've entered it already. Nothing but problems after the website change. Don't know what was wrong with it before.

[danpb]

"TF",
The revamping of rr.com has lost more than Tech Support admits.
I have been a member for many, many years under 2 other logins.
Both now have vanished. My recent post has solicited a response from Tech Support about 99% of the site being 100%. I find that extremely debatable.
The only thing I can do is log in under a new "login in" because my other 2 have been lost. My 1st log in is more than 7 years old. My second, my photo business, was at least 5 yrs old. It is gone!
The reviews I posted inder those logins, many going back 5 years + are gone! My wife's reviews also are lost, as are the stores reviewed.
All the email I have received say that people still cannot "ADD" a store. The stores reviewed since July 2010 are GONE!
So we will wait and see what happens. This was a preferred vieiwing place prior to shopping.
I believe, unless something major happens, most may be lost.
Good Luck!
Dan@Maryland

[mdbassman]

The post to "danpb" from Tech Support about site being at 99% is really a smoke and mirrors tactic!
I have been a member since 2004 and for the last 30 days or more I cannot add any stores, cannot review past ratings I submitted many years ago, 75% of my business reviews are missing and most of all, no one at RR.com replies or cares.
What a shame! This used to be a well run site now you cannot trust the feedback.
mdbassman@2004

[carolina_jackson]

Yes me too. I also got the same problems. I hope that the moderators or any person in charge to answer me on why I cant add the website that I used to shop beauty products online?. I have tried several times, but no one or any person replied. Seriously, anybody know how to proceed & get solution for this problem

Regards
Carolina Jackson

[RobRich]

Hi Carolina. New store submissions are not instantaneous, but instead placed into a queue for sorting, categorization, etc.

Your submission was received.

London Perfume Shop
http://www.londonperfumeshop.co.uk
status: submission

Submitted by carolina_jackson
On 1/13/11 8:29 AM

It should be processed shortly. An email is generated and sent to the submitter when a store submission is processed and approved.

[RobRich]

BTW, in regards to the original thread topic, there is follow up info here:

http://www.resellerratings.com/forum...e-replies.html (CANNOT ADD NEW STORE OR RECEIVE REPLIES)

[carolina_jackson]

Originally Posted by RobRich

Hi Carolina. New store submissions are not instantaneous, but instead placed into a queue for sorting, categorization, etc.

Your submission was received.



It should be processed shortly. An email is generated and sent to the submitter when a store submission is processed and approved.

Thank you Mr Bob Rich. I thought that this website stop its operation. Well then, usually how long i will need to wait for the submission?. Copied from your details, it has already been a 3 days.

London Perfume Shop
www.londonperfumeshop.co.uk
status: submission

Submitted by carolina_jackson
On 1/13/11 8:29 AM

For the new submission, will i get the email for the link approved?

[carolina_jackson]

Originally Posted by RobRich

Hi Carolina. New store submissions are not instantaneous, but instead placed into a queue for sorting, categorization, etc.

Your submission was received.



It should be processed shortly. An email is generated and sent to the submitter when a store submission is processed and approved.

Hi Mr BobRich, Thanks i have got email about the link approved from your company.

TQVM.

[suzyec]

I have been trying to add 2 new stores. Each time I add store and URL(Ionizer & Humidifier | For home or office) I get an error message that "URL already exists" but cannot find out where!
My husband has tried also and repeated requests for Tech Support help go unanswered.
Any help here??