Need to return Fatal1ty headset

[deazz]

I just bought a fatal1ty headset but the problem is i almost cant hear any sound its not loud enought to almost hear something and want to return it.Whats ur return policy and how it works

[nomaxim]

Welcome to RR.

ResellerRatings is a merchant review site.

What is the name/url of the company you bought this item from?

[deazz]

i bought it from directcanada.com

[nomaxim]

Warranty & Return Policy located at directcanada.com/customercare/warranty.cfm. (click link)