DVD problem (jerky graphics and sound)

[pianowizard]

My computer used to play DVDs fine, but yesterday I upgraded the OS from Windows 2000 Pro SP4 to XP Pro SP2 and added a second hard drive, and since then the images have been not very smooth. The speed is all right, but it seems to be refreshing at an uncomfortably low frequency. It was much smoother before. The sound is okay when I play the discs using InterActual Player, but when I use Windows Media Player or Real Player, in addition to the jerky images, I also hear annoying clicks about once every 10 seconds. Does anyone know what's wrong and how this can be remedied? The computer is a Gateway E-3200 desktop, with 700MHz Pentium III, 512MB PC100 RAM, 32MB ATI Rage 128 Pro AGP video card, NEC DVD-RW ND-2510A, Intel JN440BX motherboard, and I have enabled DMA on both hard drives and the DVD-RW drive.

Thanks in advance!

[johnnyis42]

did you upgrade with a totally clean install (formatted the hard drive) or did you drop in the windows xp disk and run the upgrade from windows?

[baskarans]

it may be your Graphics card drivers, Did you update the drivers to XP drivers ?

[pianowizard]

It was a clean install, and the driver is for Windows XP. Thanks for your help though.

What I'll try is set up dual booting: Windows 2000 on the 120GB hard drive, and XP on the 200GB hard drive. When I want to watch DVDs on this machine, I will boot with Win 2000. For everything else, XP.

[johnnyis42]

how old is your version of InterActual Player?

i'm honestly really surprised the DVD plays in windows 2000 with only a 700MHz setup. good luck with it though, hopefully it still works when you install 2000 again.

[crossedup]

700 Mhz is fine for DVD playback, ive got an AMD K6-2 500 that does fine.

Everytime I have the problem you describe it turns out to be the chipset drivers. If windows provided its own, it may have chosen incorrectly or just got a close match.

Find the original or updated chipset drivers and all should be well.

[tacsatarmy]

I am pretty sure if you find the new updated firmware for youe DVD player it will solve your problem. It has worked for me 3 times on 3 different drives now. Just make sure you only download and install the correct firmware for your model.

[martmann]

sorry didn't notice you enabled DMA