DSL/Phone Line help

[krca21]

I recently got a new GE 25838 cordless phone. I have one phone line in my house. I have a spliter hooked into that line. One side is for the dsl line connected through ethernet (coxenat D850 56k 5.9x DFV modem). The other side has a filter and is for the phone line. Ever since i got the new phone if the dsl side doesn't have a filter there is major static. (verizon says not to put a filter on the dsl line). Another thing is if i try to use the phone the dsl ready light starts flashing and the service is interupted. on the calls i can also hear faint electronic feed back. any suggestions on how to fix this? Maybe a better spliter or filters? i lost the receipt to the phone so i can't return it. I also have direct TV any ideas on how i can get these three lines to run correctly on my one phone line. I don't want to pay verizon for another line. I think there is some way to make this work thanks

[johnnyis42]

verizon shouldn't be installing new lines unless they are your local telephone provider. in the case that they are your telephone provider i believe that they are actually obligated to repair/replace lines that do not meet the needs of the service they offer you. from my understanding it's actually FCC law that if they provide you with lines they are responsible for the upkeep of them. this has been an ongoing problem in the united states, as phone service improves and new features are offered, the older phone lines in older homes can't handle the demands of the upgraded service.

if i were you i would try using the line filter on the dsl split off first to see if that helps. if you are getting any interfearence on your telephone then it is most likely the splitter not doing its job, so definitely consider that.

you may be pretty out of luck if verizon is your local carrier, because then they can charge you for whatever service they want. if you have another local carrier, getting them to test and fix your lines shouldn't be hard and shouldn't cost you anything. of course they will not be able to test your dsl connection. look on your dsl contract and see if verison uses the terms "best effort" or "guranteed service". that will be what gives you the legal standpoint for fighting any issue.

[sechs]

I'd suggest checking in at the fora at BroadbandReports.com

People there will be more knowledgeable of your ISP and the kinds of issues that you might be experiencing.

[krca21]

thanks. Verizon is my local provider. If the filter on the spliter doesn't work i might try getting a new phone. In the end i imight have to get a second line.

[juang310]

Before getting heavily involved with verizon do a simple test to discover where the problem originates. If you have access to the box where the the telco line enters your house connect a dual line dsl splitter like this one http://www.excelsus-tech.com/index.c...ail&id=1749728 to the rj-11 jack on the outside box. Then connect your phone and your dsl modem at the same time and see what happens. If you continue to have problems it's your local phone company's fault and not the fault of your house wiring.

If the above configuration works without problems then your house wiring is at fault. Depending on the state you reside you might be responsible for that wiring. In California the homeowner is responsible for house wiring and not the telco, unless you sign up for the telco's insurance plan to fix house wiring. If you are in Calif. and you never signed up for the local telcos insurance plan then you are responsible. Luckily there are a ton of phone guys out their doing this on their own.

Also if you comfortable with rewiring your own stuff you can get info from different sites like this one. http://www.homephonewiring.com/index.html