A friend of mine sold his bussiness and he and his partner kept some of the computers. The machines had XP installed on them which came with the machines.
Recently he asked me to format his drive and do a re-install. Everything went well until we tried to activate xp. It wouldnt let us activate and we got an erroro mesage about key being activated to many times. Soemone told me the problem was that the xp cd-rom wasnt the original oem version for that computer. Which may have been the case as the other partner also got a computer and an xp disc. We got the other XP disc from the partner and did an upgrade install over the top of the original XP.
Now on reboot we are getting the following error message.
A prolem is preventing Windows from accurately checking the license for this computer. Error code 0x80070002
I have checked the KB but the only message relates to a reg entry that doesn't exist or the system drive letter being changed which isn't the case.
I then found another fix regarding changing the path to provider keys in the registry but they already pointed to C:\ anyway.
In hindsight perhaps we should have just phoned MS instead but we figurd that with their phone queing time this method would be quicker. Perhaps not...
No they are not Dell computers. I did try the KB article that mentions Dell computers but the reg key they relate to doesnt exist. I can re-format and start again as we only just did that but if I can help it I would rather not.
Yes you were right. I did phone and it was all very easy.
They gave me a new key no problems. She just asked if it was the pc that came with the machine, I told her no and the story why and she gave me a new key to enter.