Error reading Drive A

[lenkeith]

Error reading drive A

That was the error msg and PC cannot boot in to windows or safe mode.
Is it possible that a faulty drive A can cause windows not to boot up? not possible HDD fault right guys?

[bailey]

are you positive that there is not a floppy disk in the drive ?

and the the a drive is not set to be the boot device.

[lenkeith]

Positive. Customer had checked several times. PC was turned fine the day before. Apperantly according to microsoft tech, they said to just take out the floppy disk drive and it should be fine. But I don't get how the OS won't boot up even though there's a A drive error.

[DallasDon]

Check to 1st boot device, etc in the BIOS setup. Could be the FDD is the first boot device, and others are disabled.

[zen]

Check the bios as Dallasdon said.
You can eliminate the floppy all together.

[lenkeith]

thanks guys. I believe that would actually work. I completely forgot abt gettin the customer to disable the FDD. Anyway I 've already sent the engineer to the customer's so i wouldn't nkow the end result. I really appreciate all your help thanks guys.