»
 

Go Back   ResellerRatings Store Ratings > ResellerRatings Forums > Tech Support

Reply
 
LinkBack Thread Tools Display Modes
Old 04-19-2004, 09:54 AM   #1 (permalink)
Registered User
 
Join Date: Apr 2004
Posts: 4
koenVDB is on a distinguished road
trojan virus, pls help me

hi

I have got a huge problem, i found out some days age that my norton AV 2003 wasnt working, I could only get it open for about 5 seconds and then it crashed, i used several internet virus scanners and one of them(symantec) found out that i had the Backdoor.OptixPro.13 have on my computer.
This is why my NAV didn't work in the first place. I tried everything to get it off my system, but nothing seems to work...

first of all, these are the files symantec say are infected ,46 in total:

C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0011587.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0011588.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0011623.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0011624.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0011629.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0011725.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0011726.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0012722.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0012723.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0013722.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0013723.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0013731.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0013732.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0013768.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0013769.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0013813.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0013815.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0013823.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0013824.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0014823.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0014824.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0014862.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0014863.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0014908.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0014909.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0014945.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0014946.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0014955.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0014956.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0014961.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0014962.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0015046.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0015047.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0015081.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0015082.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0015336.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0015337.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0015382.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0015383.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0015442.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0015443.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0015483.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0015484.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0015520.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0015521.dll is infected with Backdoor.OptixPro.13
C:\System Volume Information\_restore{833E7666-D4EE-4EB3-9B76-66948FABFCE9}\RP78\A0015522.dll is infected with Backdoor.Assasin.Gen

it also said somthing about a thing called BKDR_ASSASIN20.B, but its been so long that i started working on this problem, that I don't even remember what it was or what it did

I followed all the instructions they gave me on the NAV site, and did all of them(I have win XP home edition)

they can be found here

http://securityresponse.symantec.com...tixpro.13.html

as you will see they tell you to edit the registery, i did that but somthing was strange, because the second and third thing I needed to change were already changed

what I mean is:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run

where i was suposed to delete the value in default, there was nothing there(or in any of the other keys)

same thing for the third, with the first thing i had to change however, their was a directory of some sort in front of the
"%1" %*

i deleted that, but when I went to normal mode again, my NAV still didnt wor(norton anti virus)

I tried to uninstal it, but that wont work either.

I have been working on this now for 2 whole days, withoud any results, I have followed other more simply ways to remove it, but since my NAV doesnt work, they are useles to me.

I realy hope sombudy can help me, or else i may have to format my pc, and mre then a year of hardwork that is on it will be lost...

thanks

koenVDB is offline   Reply With Quote
Old 04-19-2004, 10:02 AM   #2 (permalink)
Guest
Guest
 
Posts: n/a
you disabled system restore when you did this correct?


i would download this, and run it. one of the best trojan removers

http://www.moosoft.com/
  Reply With Quote
Old 04-19-2004, 10:08 AM   #3 (permalink)
Registered User
 
Join Date: Oct 2001
Posts: 6,533
John Prophet is on a distinguished road
also you can try going here www.antivirus.com and running the free virus scan

also, have u simply tried to restore to before u got the virus??
__________________
"Even a fool is thought to be wise if he is silent"
John Prophet is offline   Reply With Quote
Old 04-19-2004, 10:11 AM   #4 (permalink)
Registered User
 
M_Six's Avatar
 
Join Date: Oct 2001
Location: Urbana, Illinois
Posts: 1,845
M_Six is on a distinguished road
Stinger has been working pretty well for me.
__________________
Mark}--->8-8->
If you're not the lead dog, the scenery never changes.
M_Six is offline   Reply With Quote
Old 04-19-2004, 10:38 AM   #5 (permalink)
Registered User
 
Theophylact's Avatar
 
Join Date: Oct 2001
Location: inside the Beltway, outside the loop
Posts: 1,067
Theophylact is on a distinguished road
HouseCall (free online scan at Trend Micro) is good too.
Theophylact is offline   Reply With Quote
Old 04-19-2004, 11:26 AM   #6 (permalink)
Registered User
 
Join Date: Apr 2004
Posts: 4
koenVDB is on a distinguished road
wow, thank you all for posting so soon, but I tried all of your ideas, and none worked

1. I didnt get restore up and running, because it was never active, you see I haven'd had this system for to long.
2. i tried the cleaner, i realy hoped it would work, but its the same as with norton, just shuts down after just a litle while
3. the stinger i checked to, but thats only for a certain number of trojans, thats still scanning but I dont expect any results from that.
4.the online scans i tryd eralyer, i did symantec, panda, the one you mentioned, en several others, only symantec gave results, but then i trefered to the explenation on the symantec website, wich didnt work

since the virus is constantly active, it shuts down any atempts to remove it, so I should probably focus on getting it shut down for just a litle while, by editing the registry, but as I said earlyr, that didn't work.

still thanks for your efforts, if you have any new ideas, pls let me know verry soon

thanks all
koenVDB is offline   Reply With Quote
Old 04-19-2004, 11:29 AM   #7 (permalink)
Guest
Guest
 
Posts: n/a
try booting into safe mode and run moo
  Reply With Quote
Old 04-19-2004, 11:42 AM   #8 (permalink)
Registered User
 
Join Date: Apr 2004
Posts: 4
koenVDB is on a distinguished road
ok, I just tryd that to, no affect, it shuts down after a few secs, like NAV
koenVDB is offline   Reply With Quote
Old 04-19-2004, 12:25 PM   #9 (permalink)
Registered User
 
Join Date: Apr 2004
Posts: 4
koenVDB is on a distinguished road
ok, I have decided I don't have the time nor the skill to fix the problem, since i have a big task due to on wednesday, im gonna format and reinstall XP

thanks all anyway for you help
koenVDB is offline   Reply With Quote
Reply




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Most Active Discussions

Recent Discussions

All times are GMT -6. The time now is 06:56 PM.