Thanks Bailey -
Hmm a router eh? I have had a look around the forums and it seems routers do come with problems too. I might end up going down that road (as opposed to 'route'

) but I have an Ethernet connection and it did work so I'd like to get it working again. Don't want it to get the better of me.
I have been troubleshooting for many hours and one thing I have found on the laptop is in Device Manager the PCI Modem is coming up with an error message that the device driver is not installed (Code 28). This seems very odd to me since I have had it all working. Could this be the source of the problem?
Now on the hunt for what kind of modem it is and what driver I need - this problem is escalating and driving me nuts