»
 

Go Back   ResellerRatings Store Ratings > ResellerRatings Forums > Tech Support

Reply
 
LinkBack Thread Tools Display Modes
Old 04-04-2004, 09:06 AM   #1 (permalink)
Registered User
 
The Real Bingo's Avatar
 
Join Date: Aug 2003
Location: Southampton, PA
Posts: 810
The Real Bingo is on a distinguished road
AVG Problems

Whenever I wanted to update my virus database on AVG Free Edition, I would just click on where it says it is out of date, then update it. Now when I do it, it says it cant find an internet connection, and for me to go to their website. Well dont you know it; their site isnt letting me download either. I got like 99% done the update file when the download froze, now it wont even let me start it up again. In AVG itself, I unchecked where it says I confirm dial-up connection, since I'm on cable.

I dunno whats going on but it's irritating me.

Thanks for listening.

__________________
FESTIVUS FOR THE REST OF US!
The Real Bingo is offline   Reply With Quote
Old 04-04-2004, 09:39 AM   #2 (permalink)
Registered User
 
DanGrease's Avatar
 
Join Date: Aug 2003
Location: Sweden
Posts: 1,602
DanGrease is on a distinguished road
Firewall issue maybe?
Maybe their servers and mirrors are busy?
If you got a firewall, disable it and try downloading the updates.
Other than this, I really got no clue. HTH's though

dan
DanGrease is offline   Reply With Quote
Old 04-04-2004, 07:14 PM   #3 (permalink)
Registered User
 
Starfury_2260's Avatar
 
Join Date: Aug 2003
Location: KY
Posts: 1,092
Starfury_2260 is on a distinguished road
I was having trouble downloading updates last week via the autoupdate thing. No problems downloading from the website, of course, I use getright to download stuff so I usually wouldn't notice any slowdowns or anything.
__________________
Heatware: Starfury
Ebay feedback: starfury_2260
Starfury_2260 is offline   Reply With Quote
Old 04-05-2004, 08:01 PM   #4 (permalink)
Registered User
 
skuz's Avatar
 
Join Date: Oct 2001
Location: Quebec, Canada
Posts: 1,578
skuz is on a distinguished road
I also have a hard time getting updates. Once it starts (when it starts), it always completes for me.

I hope for those who have it that the paid edition has a better update service.
skuz is offline   Reply With Quote
Old 04-05-2004, 08:30 PM   #5 (permalink)
Registered User
 
Sixpac_XP's Avatar
 
Join Date: Oct 2001
Location: Victoria, CDN
Posts: 2,083
Sixpac_XP is on a distinguished road
*side note* that is why I don't run AVG anti-virus. I find their updating system to be very unreliable.
Sixpac_XP is offline   Reply With Quote
Old 04-05-2004, 08:46 PM   #6 (permalink)
Registered User
 
Join Date: Oct 2001
Location: Brandon, MS
Posts: 88
Rmcky is on a distinguished road
Hope this is Ok??? If not, please feel free to delete.

Go to your AVG folder and rename the file url.ini to url.iniold, then open notepad and copy this:

[SERVER_NAME]
1=free_grisoft
2=ftp_grisoft
3=www_grisoft
4=akamai_grisoft

[SERVER_URL]
1=http://free.grisoft.cz/softw/60/fe
2=ftp.grisoft.com/pub/softw/60/fe/
3=http://www.grisoft.com/softw/60/fe/
4=http://www.grisoft.com/akm/softw/60/xx/
Actual URL=4


Then save it as url.ini and move it to your AVG folder. You should be happier afterwards, I was.

Rick
Rmcky is offline   Reply With Quote
Old 04-05-2004, 08:59 PM   #7 (permalink)
Registered User
 
Join Date: Feb 2002
Location: Mauldin, SC
Posts: 1,374
bill1971 is on a distinguished road
Nice, Rick:

How did you find that out?? I recently was also having that updating problem. Prior to that everything was fine. So did Grisoft change something? If you downloaded and installed a current "free" version, do you think the problem would still exist? Just curious.

I did purchase the Pro upgrade, and everything works great now.
Just thought I'd do my part to support someone who supplies free programs to individuals.

- Bill
bill1971 is offline   Reply With Quote
Old 04-06-2004, 05:38 AM   #8 (permalink)
Registered User
 
Join Date: Oct 2001
Location: Brandon, MS
Posts: 88
Rmcky is on a distinguished road
Hi Bill, I was having the same problems with updates that these folks were and a friend on another board gave me a modification that worked for a few days. When it started having similar problems, a Google search turned this up on some other message board and it has been working well for me.

I've read that Free AVG has gotten so popular that their servers are getting a constant hammering. I suspect these additional download addresses are probably for their paying customers, however I can't verfy that.

When I first started having problems getting the updates, I did install the newest version I could find and it had the same problems. Seems with the free version you are limited to the CZ download site. I find the AKAMAI site to be the best.

BTW, the CZ site will eventually update you, it just got to be very annoying with all the time outs and can't connects and such. Anyways, I hope this helps someone and that it stays up and viable. I like AVG better than any other AV program around, but I do want to know it's up to date.

Rick
Rmcky is offline   Reply With Quote
Reply




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Most Active Discussions

Recent Discussions

All times are GMT -6. The time now is 03:53 PM.