Win ME problem??help please

[sweeper2]

Using Win ME operating system
Installed Music Match Jukebox 8.2, after installation it seemed to corrupt system files, unable to access internet, messed up files to zone alarm and were unable to use the 8.2 Jukebox? Deleted the 8.2 Jukebox, deleted zonealarm. Still no access to internet??? No program will access the internet. Using broadband(cable) hook up? Anyone know how to figure this out? This is really odd as everything worked before and the router etc all work due to we are using another pc on same modem. It seems that it messed with a win ME file??? thanks

[bullgator]

Are you using any Norton(Symantec) Products ?

[Jarhed7276]

If your restore function is active you can restore to a point before you installed jukebox.

[TOAD6147]

How about System Restore?

[sweeper2]

Originally posted by bullgator
Are you using any Norton(Symantec) Products ?

yes? Norton virus protection
Not sure how to go back to a restore point with win ME
have a system re-install disk, not sure if that would work to repair win me, and would ad-aware be of any help to run it? This is really odd and this is a bussiness computer run from home so it has very valuable info on it and a format is way out of the question....ughhh

[bullgator]

See if this solves it although this is a pretty lame work around:
http://wwws.musicmatch.com/faq/CONN017.htm

[TOAD6147]

Restart your computer in Safe Mode and it will give you an option to restore to an earlier point.

[Sweeper]

Dang, leave you alone with Dad's computer for one day and you go and mess it up.

Anyway, SYSTEM RESTORE is your best bet. Find a restore point and see how that goes. If that doesn't work you can try bullgator's solution.

Last thing I remember about that computer when I used it was "NO DOWNLOADS!" ..... guess that's why

Oh, forgot to add:

Restoring Your System

To restore your system to an earlier time/date, you need to access System Restore as follows: select Start > Programs > Accessories > System Tools > System Restore. Once the System Restore Window opens, you have to make sure Restore my computer to an earlier time is checked, than click Next. On the next Window, you'll need to choose your Restore Point. You will be presented with a calendar showing you the current month, with some days highlighted in bold. Day's highlighted in bold contain System Restore Points. If you select one of these, you will see a short description in the window next to the calendar. Once you've chosen your Restore Point, click Next. You'll get a warning and some additional information, to continue with the System Restore, press Next. When the process is complete, System Restore will reboot your system.


If you are not able to start your system (normally or in safe mode), there is another trick you could try:

Start your computer by using the Windows Me Startup disk
From the Startup menu, choose Minimum Boot
At the command prompt, type edit c:\windows\system.ini, and then press [Enter]
Edit the shell= line so that it reads:
shell=progman.exe


Press [Alt]+[F], and then press S to save the changes to the System.ini file
Press [Alt]+[F], and then press X to exit the editor
Remove your Windows Me Startup disk, and restart your computer. When your computer restarts, Program Manager should start.
On the File menu, click Run, type msconfig in the Command Line box, and then press [Enter]
Click the Launch System Restore button (on the General tab) to begin restoring your computer to a previous, functional state
Note: Since the System.ini file is one of the files that will be restored, you will not have to change the shell= line back to it's original state, that will be done when System Restore restores the file to a previous version.



Windows Me System Restore Update

Microsoft has released an update to fix a problem with System Restore. This update resolves an issue with the System Restore date-stamping functionality that may cause System Restore to date-stamp snapshots that are taken after September 8, 2001 incorrectly. This can prevent System Restore from locating these snapshots and can cause the system restore process to fail.

For more information about this update, read Microsoft Knowledge Base (KB) Article Q290700, Checkpoints That You Create After September 8, 2001 Do Not Restore Your Computer.

You can download the update from the Microsoft Download Center (249KB).



Microsoft Knowledge Base Articles

Here are some Microsoft Knowledge Base Articles dealing with System Restore problems:

250231 - System Restore Points May Not Be Created for Hardware Device Driver Installations
261680 - Error Message Occurs When Attempting to Use System Restore
261690 - Start Menu or Shortcut Items Appear Capitalized After Restoration
261716 - System Restore Removes Files During a Restore Procedure
261719 - Screen Saver Password May Be Removed or Changed After Using System Restore
263455 - Anti-Virus Tools Cannot Clean Infected Files in the _Restore Folder
264152 - Deleting the _Restore Folder from a Non-Windows Me Partition Resets the Data Store
264578 - Ebdundo.exe Does Not Do Anything When Run from the Startup Disk
264887 - How to Enable and Disable System Restore
264996 - Description and Functionality of Cabbit.exe
265371 - How to Extract and Replace a Protected File in Windows Me
266077 - How to Enable System File Protection Popup Notification
266714 - SFP Cannot Function When System.cat File Is Corrupt or Missing
267123 - Restore Operation Fails if a Folder Has the Same Name As a File in the Root Directory
267160 - System Restore May Not Properly Restore Attributes to Files
267176 - Unable to Access the System Restore Buttons If Screen Resolution Is 800x600 or Less
267426 - Scheduled Tasks Start After System Restore Alters Configurations
267511 - Error in Rstrui.exe When Starting System Restore or Creating a Manual Restore Point
267594 - Starting from the Windows Millennium Edition EBD (bootdisk) Disables the Hibernation File
267655 - Multiple Restore Points Created During Visio 2000 Installation
267794 - Recently Saved Files May Not Remain in the My Documents Folder
267808 - CD-ROM Drive Title Remains After You Restore the System Restore Point
268114 - System File Protection Unable to Restore Rnanp.dll
274092 - Error Message: System Restore Cannot Run Until You Restart the Computer
275646 - System Restore Shows Date of Saturday, December 30, 1899
279736 - How to Start the System Restore Tool From a Command Prompt
290700 - Checkpoints That You Create After September 8, 2001 Do Not Restore Your Computer

from Windows-Help.NET

[Bill in SD, CA]

Might be as easy as uninstalling and reinstalling TCP/IP in network settings/properties.

Bill

[sweeper2]

tried that, it says it's all ok? It's a wierd problem...