Help

[sqizme]

HI, i have a problem hope someone can help me, i installed xp on my pc ( celeron 256 ram ) but now i have a problem, when i turn on my pc it gives me a error saying " ATAPI Incompatable press F1" and my cd rom is missing. the other prob is that now when i shut down the pc i have to turn it off with the botton after windows is done, thanx in advance

[Dj-Icer]

The ATAPI is your CD-ROM. What was your previous OS installment? Windows 98? Was there any ATAPI problem before?
Maybe you can check the CD-ROM jumper to see if it set correctly.

You see, I also turn off my PC by pressing the CPU button and it'll turn off by itself automatically. Make sure you have your work saved first

[Kimbo]

For your CDROM problem, you could try booting to Safe Mode (F8 at startup) and delete all CDROMs in Device Manager, then restart and see if it is properly re-detected. And, as Dj-Icer suggested, doublecheck the jumper settings on your CDROM, especially if it's slaved to your hard drive.

If neither of these are the problem, try another IDE cable if you have one - they do occasionally go bad - or try the CDROM alone on IDE 2 as secondary master if it's currently set as slave on IDE 1.

More info on your system setup would be helpful if the above don't solve your problem (i.e., number of drives, how they are cabled as master/slave, new install of OS or upgrade, etc.).

Maybe some help at one of these links for your shutdown problem:

MS KB articles
http://support.microsoft.com/default...b;EN-US;308029

"It is Now Safe to Turn Off Your Computer" Error Message When You Try to Shut Down Your Computer
http://support.microsoft.com/default...b;en-us;810903

WINDOWS XP SHUTDOWN & RESTART TROUBLESHOOTING
http://www.aumha.org/a/shtdwnxp.htm

Hope this helps,
Kimbo

[sqizme]

i had win 98 and installed xp pro, u think it could be the jumper? (no one ever opened my pc case) but ill have a look, btw this prob was on win 98 aswell, to make the cdrom work i have to goto Device Manager and update the drivers but win does not find them but the cd rom works after i do that, then when i restart the pc it happends all over again.
thanx in advance

[sqizme]

Btw the cdrom is a LG CRD 8521B, the pc is a celeron 2 733mhz with 384mb ram.

[Bill in SD, CA]

Maybe this will help

http://www2.driverguide.com/uploads/...s16/14507.html

Bill

[sqizme]

still nothing coz the link bill does not open.

[sqizme]

is it normal that on Device Manager my cdrom comes up as PCI controller?

[vass0922]

It maybe something physically wrong with the cdrom if the problem persists over two OS's
Have you tried it in a different PC to see if the problem occurs again?

Its either that or something is not connected correctly.

No a cdrom should not show up as a PCI controller
It should show up under 'DVD/CD Rom Drives'

Welcome to TechIMO

[paul9]

if you only have 1 hard drive and 1 cdrom on your system then make sure they are on separate ide cables, and both set as master. this helps me with certain hd/cd combinations.