»
 

Go Back   ResellerRatings Store Ratings > ResellerRatings Forums > Tech Support

Reply
 
LinkBack Thread Tools Display Modes
Old 03-12-2004, 12:01 PM   #1 (permalink)
Registered User
 
Join Date: Mar 2004
Posts: 2
mikefitz is on a distinguished road
Clicking noises from 4month old HD

I have a four month old eMachine computer, with a 120GB, WD 1200AB hard drive and an AMD Athlon XP 2800+. My OS is XP Home Edition.

Came to work a couple days ago, my monitor was black except for a message that said something about the drive being unbootable (I wrote done the error massage, then lost the paper).

I couldn't ctrl+alt+del, or turn off the power with the switch, I had to pull the plug.

When I tried to restart it, I could here loud clicking noises coming from the HD, and had to turn it off by pulling the plug again. I couldn't start it in safe mode, and when I tried to start it with the XP disk, I got a message that said windows woudl re-install, and all data would be erased (can't do that except as very alst resort)

I spoke with eMachines, they said the HD most likely has a mechanical problem, and sent a new HD. I investigated elsewhere, and got the same opinion. I was told to install the new drive as master, and old drive as slave, and see fi I could recover some info.

I arranged the jumpers and tried that, but machine would not boot. I looked at the WD web site, it said that if my machine is cable serial capable, both drives should be jumpered as such.

I jumpered both drives as CS, and startup would get to the XP loading window, but would not complete loading.

The WD site also suggested that I try hooking the power cables, but not the IDE cable to the slave (damaged) drive, start it, and see if the clicking stopped. I tried that, and the clicking stopped. WD says that may indicate a virus problem.

One other thing. Bios will read the new drive correctly. Bios sees the old drive, but only as a 8455 MB drive.

Any comments? Do you all think I'll have to send the old drive to a clean room for data recovery?

Thanks in advance for any help.

mikefitz is offline   Reply With Quote
Old 03-12-2004, 01:43 PM   #2 (permalink)
Registered User
 
Foggy's Avatar
 
Join Date: Oct 2001
Location: CCC by the Sea
Posts: 305
Foggy is on a distinguished road
Did you D/L and run the WD utilities disk????????????
__________________
You can't get there from here
Foggy is offline   Reply With Quote
Old 03-12-2004, 02:31 PM   #3 (permalink)
Registered User
 
Bovon's Avatar
 
Join Date: Oct 2001
Location: Georgia
Posts: 2,233
Bovon is on a distinguished road
Most times a clicking sound coming from a hard drive is the read/write heads bouncing around inside trying to find the proper track with the MBR data. Also, most hard drives that are failing and click..will continue to click when only powered up and no ribbon cable attached. The fact that your BIOS is not recognizing the old drive at its proper 120 gb size. indicates an electronics failure on the drives mainboard. The drive MUST be recognized at the very same byte size as when it was originally formatted and setup..or the MBR will never be found...that may be why yours is clicking around inside...the heads are trying to locate the MBR so that it will boot.
Bovon is offline   Reply With Quote
Old 03-12-2004, 02:49 PM   #4 (permalink)
Registered User
 
Join Date: Mar 2004
Posts: 2
mikefitz is on a distinguished road
Foggy - No, I did not, but will right now. I appreciate your help.
bovon - Thanks a lot for the input, I have somethng else to go on. Is it possible I have a MBR virus?
mikefitz is offline   Reply With Quote
Old 03-13-2004, 05:43 AM   #5 (permalink)
Junior Member
 
Join Date: Jan 2004
Posts: 0
whitebeard21 is on a distinguished road
Would it be possible to copy the fat from the new hd to the old since they are both the same size hd with the same hardware? This is not a sugestion but a question.
whitebeard21 is offline   Reply With Quote
Reply




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Most Active Discussions

Recent Discussions

All times are GMT -6. The time now is 02:04 PM.