Dell Order Status - Turnaround Time?

[brandon184]

How long does it usually take Dell to build a desktop PC? I believe the last time I ordered from them I had the PC within 3 days. I also ordered a laser printer that had a different order number, and it actually said when it would be delivered. The order status on the PC says nothing about an expected delivery date.

I plan on calling on Monday to see what the deal is...

Brandon

Some Dell orders can linger upwards of 3-4 weeks, especially if the PC is not already assembled setting on a shelf in a warehouse.

[Sweeper]

You'll probably get it before that thing tells you... I ordered several Dells and never depended on that. I got one once and then about 3 weeks later Dell sent a confirmation E-Mail telling me my order had shipped.

[brandon184]

I called today... Andrew, the 12 and a half year old handling my order says it should arrive in about a week. Which is creating a bit of a headache, but oh well.

[Dr. Raab]

Ordered a Dimension 8300 on 2/19/04. Originally they said it would take til the 1st of April. But the day after I ordered it, they said it was in build process. Specs are: Intel 875P chipset, P4 3.0G HT 800 FSB 1M L2, 256K DDR3200, Floppy, 16X DVD, 48X CD-RW, 120G Maxtor SATA, ATI 9800 Pro w 128M, XP Home, 17" Flat CRT and WP suite. Thanks to our buddy Omardeth for a $150 discount coupon, Price to my door including 7.75% CA tax was $806. System arrived via UPS on 2/25/04 in perfect shape. On the 27th I unpacked it and loaded my programs. Next day it was extremely slow to boot and It wouldn't run programs. Called Dell tech Supt. Within 3 minutes I got Arnie in the Philipines. He ran me through some diagnostics and determined the HD was bad. Tuesday Dell sent a local tech to my house with a new HD. Loaded it up and it is purring. I can't say enough about the tech support I received. The techs were very cordial, knowlegeable and professional. I've been following RR for several years and was aware of Dell's Ratings. Although we have always had good luck with Dell systems at the office, I was reluctant to buy from them. I give them excellent marks. This system would have cost more than $1100 if I put it together myself.