Help my computer doesnt know i have a modem

[Flato]

My computer will not reconize that i have a modem so i can not connect to the internet through it. When i go to add network connection the modem options are in grey. I have win xp and this wasnt a problem intill my computer crashed a week ago.

[HeadBand]

is it showing up in device manager and is there a ? by it

you probably just need the drivers which can be found by searching on google

[Flato]

There is no question by it. It shows up as normal

[Dax_Brandy]

hmmm, there was a thread that's something like this by arcticfox... im gonna look for it.

[Flato]

Thanks

[Bill in SD, CA]

Start > Control Panel > Phone and Modem Options > Modems.

If it's listed select Properties and run Diagnostics.

If not listed select Add and find your modem.

Bill

[Starfury_2260]

might want to try going to device manager and uninstalling modem then reinstall it's drivers.