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Old 03-04-2004, 11:26 AM   #1 (permalink)
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compaq presario

Help, please anyone. I have a compaq presario 5600i. It came with win 98. I put on windows me and the computer lost its audio. I tried to use my restore cds but they don't work. If someone has a suggestion please contact me as soon as possible. I will gladly appreciated. Thank you.

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Old 03-04-2004, 11:35 AM   #2 (permalink)
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What kind of sound card is it? is it built into the motherboard?
Have you tried downloading drivers for the card?
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Old 03-04-2004, 11:37 AM   #3 (permalink)
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Welcome to TechIMO!!

What does it say in Device Manager under sound?

ME is flaky BTW - 98 a lot more stable. IMO

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Old 03-04-2004, 11:55 AM   #4 (permalink)
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It is probably just a problem wtih the driver. Check your Windows Update for any drivers you need to download or go to Compaq's site and reinstall drivers. http://h20015.www2.hp.com/en/softwar...etype=software
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Old 03-04-2004, 12:05 PM   #5 (permalink)
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The sound card is built in and i tried downloading the drivers but it still doesn't work. when i go to the device manager it has a yellow exclamation point "creative sound blaster 16 plug and play (WDM).
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Old 03-04-2004, 01:31 PM   #6 (permalink)
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Could i put back win98 on my pc? I don't have the original cd but i have an emergency starup floppy. Please help.
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Old 03-04-2004, 01:49 PM   #7 (permalink)
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Do you have a recovery CD?

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Old 03-04-2004, 01:52 PM   #8 (permalink)
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moved to the right area
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Old 03-04-2004, 02:44 PM   #9 (permalink)
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No, i don't have a recovery cd, i think they are damaged because i tried them and they don't work.
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Old 03-05-2004, 12:40 AM   #10 (permalink)
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you cant use emergency floppy to install 98
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