I don't think the title says anything actually.!
Let me ask the title what are his system specs.
Hey title, tell me what game is it?
Is the game a copy or an original?
Have you updated your video card drivers?
Are you overclocking?
Can't help much given the relative lack of useful info provided by the OP, but one thing to check in these scenarios is that the games sound setup is set correctly. On older games choosing the wrong sound card chipset could prevent startup. Also might want ot check your refresh rate.