I have trusted newegg for years. They worked very hard to keep their customers BUT. Now here is the but. in the past few months they have started going the way of tiger direct. REBATES. Newegg uses myrebates411.com and if you do a search you will find that they have a F rating with the BBB.
What i cant understand is why they would even offer rebates from that company. I started at newegg years ago when fedex was default shipper. They worked very hard over the years to improve customer relations. Never had rebates on their site either. Now in the past few months they offer a multitude of rebates like tiger direct does.
I see the advantage of rebates 1.by sending in a rebate newegg no longer has to deal with RMA once that rebate is applied for you cant return the product and warranty goes thru the maker of the product. Newegg is out of the loop.
2. They can blame the rebate center for any problems, i know i bought a sapphire 4850 with a 20. rebate and behold it got denied. I had to jump thru hoops and waster over an hour of my time to even apply for it. Emailed newegg they said reapply but you cant reapply, said i sent in wrong invoice well i sent the email or copy of that email that newegg sent me saying INVOICE. This is what i have noticed in the past few months.
Customers posting that it is to complicated to do all they want for the rebate, you must go to
Enter Customer and fill out info to get a # to include with the rebate paper.
Customers posting that they get denied for any number of reasons.
What i dont understand is why a company that for years built their rep up doing all it took to be a good company all of a sudden joining with a BBB rated F rebate company. Didnt one of them mention in the meeting that it might hurt their rep by doing this.
Newegg gets more customers by word of mouth than any other way i myself have sent at least 7 people their way.
In the last 2 months i have heard neweggs name with rebates mentioned the same as tiger direct with rebates scam.
I beleive that newegg is doing alot of damage to their name by using this company, I myself look at buy.com and directron and others to get what i need first now. In the next month i need another 4850 and a few other items but will i deal with newegg at this point not if i have to deal with myrebates411.com. I guess you can buy from them safely if no rebated is offered but if it includes a rebate run fast go somewhere else.
4 emails later with newegg and still they cant fix rebate and honestly that 20. isnt worth the stress they have caused by it.
Complaints: Beware Of Rotten Newegg Rebate Company Report
Decide for yourself. I lost my 20. and am no longer willing to jump thru the hoops and do this and that 2 much time and stress, they got me i leave it at that.
Still shop there of course but just not anything with myrebates411.
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