newegg roks !!

[gixxerblue]

This was my letter to newegg:
I am writing this in order to thank you for your time and devotion to customer satisfaction.
I received my vista upgrade today and was extremely happy !
I have been a new egg customer for about 3 years now , and this was the first time I ran into any problems and it wasn't even your fault .
I commend your efforts to resolving this issue and coming through loud and clear that as a customer I really matter to you.
I have been your customer, I am your customer and will continue to be.
Again "thanks", and keep up the good work !!!!!!
sincerely.....Pat

[JoeDJ]

I agree,
NewEgg has set the on line gold standard for customer service and I have been dealing with them for years without any problerms caused by them.

The only thing worth mentioning is I ordered an "Antec 900" case and UPS trashed it. NewEgg replaced it. It did take a couple of weeks but, their service is first rate. Most vendors would have told me to file a claim with UPS