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Old 03-11-2002, 07:29 AM   #1 (permalink)
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Case Closed Indicator

I't might be nice if there was an option for marking a thread as problem resolved. The original poster could make the thread "case closed" or "solved" when his problem was fixed.

The thread should stay open for others to still make comments and suggestions, but would allow others to avoid opening threads that really are finished.

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Old 03-11-2002, 05:15 PM   #2 (permalink)
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The reason we don't close threads that are resolved is that someone else may have a similar problem or want to add more information or ask additional questions about the topic.

If members reply that their problem has been resolved, that effectively does what was suggested above, and if members dont take the time to reply, they probably wouldn't come back to the thread to "close" it either. Also, I doubt anyone would bother to look in a thread labeled "solved" to see if anyone else had posted additional questions...

Last edited by Fingers; 03-11-2002 at 05:22 PM.
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Old 03-12-2002, 12:41 PM   #3 (permalink)
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Is there a way that there could be a problem solved flag and still leave the thread open? That way, when people do a search to solve a problem, they see the threads that are flagged solved, and look to those first for a solution.

Just a thought... one possibility for a flag would be making the envelope green.
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Old 03-12-2002, 12:46 PM   #4 (permalink)
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hey that is a good idea i have often wondered if this or that was resolved
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Old 03-12-2002, 12:47 PM   #5 (permalink)
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Yes, that is what I'm looking for. I don't like typing up a long reply and then getting a message back that it was fixed 10 posts ago.

It would require good manners to follow up on your own threads and set the flag.
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Old 03-12-2002, 04:10 PM   #6 (permalink)
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well sometimes if you get "a" solution although not the best.. sometimes people may ignore it cause the case is closed...
I understand what you're getting at, but I think it would cause people to ignore threads that don't necessarily have the BEST solution.
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