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Old 01-08-2007, 02:29 PM   #1 (permalink)
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Link to Review from Profile

I wanted to look back at a past review that I had written on a company. When I click on the review from my profile, it only takes me to the first page of reviews of the company. Since my review is over a year old, I really don't want to look through page by page to find it. I noticed when clicking on reviews listed on other user's profiles, it takes you right to the review. Is this an error with the site?

Also, how come some reviews come up right away and others seem to take an extended time to appear? I posted a review to B&H Photo about a day and a half ago and when viewing their page, I see the "You posted a review xxx hours ago..." message. Yet today I posted reviews to four other companies and as soon as I hit submit, the reviews were shown on their page.

Thanks,
Merg

And BTW, the post count is wrong again. It showed me with 9 postings before I made this post and it still shows 9.

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Old 01-08-2007, 03:49 PM   #2 (permalink)
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Hi,

1)
On your profile page, are you clicking on the review title (not the store name)? It will [or should] take you directly to your review regardless of when it was submitted.

e.g., clicking on your Techdepot review takes me directly to your review, here:
http://www.resellerratings.com/store...#comment200234.

Drop me an email if you still encounter a problem.

2)
Reviews submitted on merchants that subscribe to our premium package (B&H, for example) will activate 48 hours after submission or modification, with the possible exception of reviews reported for non-compliance with 1-16 of our policies. More info here: http://www.resellerratings.com/merchant-solutions#tools

3)
I'll check and fix the db tables to correct any issue with post count. Note: Posts in community may not count.
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Old 01-08-2007, 05:57 PM   #3 (permalink)
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I am clicking on the review title and not the store name. It does work for the TechDepot review. It doesn't work for my reviews for ABT Electronics, Vann's, Etronics, and and Digital Foto Club.

Thanks for looking into the post count issue. What do you mean though my posts to the community.

Thanks,
Merg

P.S. And... the post count definitely isn't working as after this post it is still at 9.
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Old 01-09-2007, 11:31 AM   #4 (permalink)
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I'm getting the same Review Title results. I'll have it checked and fixed asap.

Posts in the Off Topic Community are not added to one's post count, AFAIK. I think you proved it yourself starting here but don't let this discourage you from further ignoring that thread
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Old 01-20-2007, 10:46 AM   #5 (permalink)
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Just a followup that the Review Title link still isn't working for me...

- Merg2
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Old 01-20-2007, 03:06 PM   #6 (permalink)
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It seems that when I try it, it only goes to my review if it's on a merchant with only a single page of reviews. If the merchant has many pages of reviews, it only takes me to the first page.
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Old 01-22-2007, 08:40 AM   #7 (permalink)
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I'll try to get this fixed asap; apologies for the delay.
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Old 01-30-2007, 12:36 AM   #8 (permalink)
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Just chiming in.. same thing for me..
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Old 01-31-2007, 07:09 AM   #9 (permalink)
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There is an issue if the review itself isn't on the first page; we are looking into this and seeing what we can do to resolve the problem.
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Old 02-01-2007, 10:27 AM   #10 (permalink)
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Michael P fixed this yesterday - thanks, Michael.
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