I redeemed some rapid reward points for a $50 Staples certificate.
I called today to check as to when I might expect it as I was thinking that I wanted it before Christmas.
The girl tells me that ordinarily I would get it by the 24th. but because of the holiday I wouldn't get it until the 26th.
I said yeah I know Christmas is a holiday but why would that have anything to do with having it by the 24th.?
She then tells me that Christmas had nothing to do with it.
Kwanzaa is a "holiday" and not considered to a "business" day at American Express and therefore I would not get it until the 26th. because there is no mail delivery on the 25th.
Crap!!
Bill