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I just have them lower my action until it almost buzzes....then thats it.
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That's what I do.Not a problem yet.I haven't even touched the action on my Aria for 10 years,and it still plays great.
I never had one professionally done so no comment there
All you really need to do it yourself is the right alan wrench/screwdriver, whatever,and a tuner,not hard at all.Lower the strings to the lowest possible without buzzing at any fret.Then just make sure the sting is in tune open,and at the 12th fret.Exactly in tune.Moving the bridge fulcrum closer or farther away will change the tuning so you can get it perfect
Acoustics are a little more difficult.I had the sand the bridge to lower the action on my Epiphone.It was still worth it
I'm a DIY type person