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08-21-2003, 04:54 PM
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#1 (permalink)
| | Banned
Join Date: Feb 2003 Location: Houston, TX
Posts: 1,595
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Beware of Tracfone prepaid cellular...
Just wanted to give a heads up to some of you to beware of Trafone prepaid cellular. They issued me a # not local to my area and now want to charge me to change it. I have sent them e-mail regarding this and am waiting for a response. Sofar, everyone I have talked to has said they will not fix it without a charge.
I will update when I have more info.
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08-21-2003, 04:58 PM
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#2 (permalink)
| | Registered User
Join Date: Oct 2001 Location: Healdsburg, CA
Posts: 3,157
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Wow that's a bummer. My wife has been using Tracfone for a few months now without a hitch.  | |
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08-21-2003, 06:12 PM
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#3 (permalink)
| | Registered User
Join Date: Apr 2003
Posts: 71
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They better fix it 4 free.
__________________
http://www.outwar.com/page.php?x=1596146
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08-21-2003, 06:33 PM
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#4 (permalink)
| | Registered User
Join Date: Dec 2001 Location: South Bay, CA
Posts: 600
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Hi, Siliconjunkie, I have to wonder why they did that....do we understand that they gave you an area code that was outside your area (dang right, that's a problem) or just a prefix that is unfamiliar to what you have now?
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08-21-2003, 06:53 PM
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#5 (permalink)
| | Banned
Join Date: Feb 2003 Location: Houston, TX
Posts: 1,595
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Yes, they gave me an area code that is not in the local calling area, it belongs North of me. So, to call it from my house or work it is long distance.
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08-21-2003, 07:11 PM
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#6 (permalink)
| | ResellerRatings Moderator
Join Date: Oct 2001 Location: Winter Park Florida
Posts: 2,591
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Did she buy it @ a place outside the local area? Was it bought @ a Gas Station or at a dealer?
-: phenious :-
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08-21-2003, 07:17 PM
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#7 (permalink)
| | Registered User
Join Date: Dec 2001 Location: South Bay, CA
Posts: 600
| Quote: Originally posted by Siliconjunkie
Yes, they gave me an area code that is not in the local calling area, it belongs North of me. So, to call it from my house or work it is long distance. | I getcha now. That ain't right. 
I'm sure this will resolve with a few calls, and I hope the joker who saddled you with this gets his sorry butt fired! Good luck, SJ!  | |
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08-21-2003, 08:07 PM
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#8 (permalink)
| | Banned
Join Date: Feb 2003 Location: Houston, TX
Posts: 1,595
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Bought it direct from TracFone off their site. They dont assign a number until you get it and activate it.
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08-22-2003, 01:18 AM
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#9 (permalink)
| | Registered User
Join Date: Jul 2003
Posts: 12
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Another big problem with SJ's dealings with TracFone is that most of the customer service reps there have been speaking English for about 10 minutes.
Thick accents are no good when dealing with English speaking people.
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08-25-2003, 08:56 PM
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#10 (permalink)
| | Banned
Join Date: Feb 2003 Location: Houston, TX
Posts: 1,595
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Well, it is in the hands of Visa now. No replies from E-mails, still no resolution on the phone. We will see what happens when Visa calls them to dispute the charge.
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