after all was said and done (two computers later,) I have spent upwards of $1200USD at
NewEgg.com! a quality website, with excellent technical and RMA support.
there's always a person at the other end (during business hours), and my only advice is to never order something after business hours friday, through monday 7am...if you make a mistake, they may ship it before you can call in a correction. *(that happened to me...but they handled the RMA without any problem)
all toes and both thumbs up!
~Branson