What are these people thinking???

[caddmannq]

I logged on to a support website for our financial software today, and read this startling message:

"If you have internet service, you may download the version 6.1 upgrade from our website. If you do not have internet service, please send an e-mail to our product support team, and we will mail you the update on 3.5" disk."

Ummm....Just how the devil do people without internet service even see these instructions; much less send an e-mail???

[bigblue77]

They sure aren't the sharpest crayons in the box are they.



Jer

[ocit]

maybe it is meant for people that havent payed thier isp bill and it gets disconnected just after they read that. hmm maybe not

[storm2k]

maybe for people who are accessing this from a public place or work or something?

[caddmannq]

Perhaps, but I'll tell you this:

Their stinkin' webpage takes twice as long to download as that patch file does!

Also, you can;'t afford to use this software unless you've got an office with ten people and a bookkeeper!

This package is about $5000, and requires a yearly subscription.

I't's not for the casual user. It's for companies that must give a detailed cost breakdown of billings, by job phase, and percentage of project completion. The only people who use it are Engineers, architects, and contractors.

[SPEEDO]

That's kind of like my broadband service!
If I can't get online I call their support number and what do they say!
Our online chat support has been implemented, If you are having problems with your service, Please go to http://whatever.com

Where do they come from these half witted morons who come up with this stuff?

SPEEDO

[osprey4]

Is that sort of like a drive-up ATM machine with braille?

Jn