Sony pulled that crap on me, saying I did not include the required UPC code from the laptop box. How very convienent that the one ORIGINAL item that I could not resubmit to them mysteriously disappeared from the envelope somewhere between my mailbox and theirs.
Fortunately, I did photocopy the UPC before I mailed it, and after I told them emphatically that I DID INDEED already send the original, they accepted a facsimile of the UPC. Took nearly 5 months, but I did finally recieve the rebate....
Mail in rebates should not be legal IMO, because even when the customer does everything exactly like they require, they still try to reduce the number of rebates they send out by dumping the contents into the trash can and then saying they never recieved them. God will eventually exact punishment on these low-life liars... too bad he doesn't strike down the scumbags on the spot though.
Now that I'm done ranting,
alondra call up the rebate department and demand to talk to a supervisor.
Maxtor Rebates 1-888-241-6208