UPS delivers to wrong addy, photo proof!

[desmocat]

This is kinda weird, but here goes...
We order a kite from California last week, ships UPS 3 day select, to arrive at my house on monday the 8th.
Monday comes and goes, no knock at door, doorbell, nothing, and I never left the house, and even took a shower at 7 am to not mis delivery.
Monday evening, I call UPS because it says package was delivered @ 2:43 pm, "driver release".
Go thru all the crap w/customer service and they call back today saying it was delivered to 937 ******** , and MY addy is 924 ********.
Well, here where technology pays off.
I have a security camera in my driveway hooked to a time lapse VCR, and can SEE 937 ********, and so I rewind the tape, and playback, and BINGO! I see Mr UPS drive RIGHT BY MY FRIGGIN HOUSE,924 ********** (my address) stop 75 feet from my driveway and get out and take the package to the door and leave it. He then gets in the truck and drives off.
My house is the only one that faces this road, and all house #'s are clearly visable from the street on all the duplexes also.
In the tracking info, my address is correct, and he delivers it to a duplex across the street with a totally different number, plus they have 937 A & B, no plain 937 anyway.
UPS said that they will have the driver go by tomorrow and pick up the package and deliver it to me.

What pi$$in' me off right about now is that a neighbor has my package, and hasn't turned it back in to UPS, nor have they came across the street and delivered it to me.
If UPS can't get the package back, and the driver can certify that he did indeed deliver it to that address, can I call the cops on those people for theft?
I reviewed the tape forward and can plainly see that no one else went to the door and took the package.
What do you think my options are?

[angelcat]

IMO, UPS has done that more than once. I had a package I was supposed to get at 90 North, and the fool not only delivered it to 90 South, he even let someone else sign for it! the name signed was a far cry from my own. They kept me on the hook for 4 months, before I was able to get my package!

[draboo]

did you go across the street and ask them for it?

[nunyadam]

your scaring me, my new cpu case is due to be delivered Today.
and I'm at work.

[NeoStarO1]

That is what I would do, is go across the street and tell them you know for a fact that UPS delivered it to the wrong address and would like your package back, if they refuse then i would call the police and show them your documentation of your order and the ups delivery note showing it was delivered to the wrong address and the police should be able to get it back for you.

NeoStar

[desmocat]

UPS called me back after I posted, and the driver is supposed to get the package back today. If he says that he can't, I will ask 1 time for the package, and if they play the stupid card, we will go to the police to get my stuff.


It just makes me sad that people are not honest enough to give something back that doesn't belong to them

But if they don't, I plan on pressing charges on them, so it's their own fault.
A friend is a local constable and I consulted him last night, and he said since I have the tape that clearly shows delivery to their door and no one else picking up the package, I have enough evidence to warrant police involvement.
What has me worried is that I am about to start up a home based business that will require (at times) computer parts to be delivered to my home.

Can you set up an account with FedEx that will only allow 1 signature to accept deliverys? I think this will be a way to cut down on this type of stuff happening? I kind of figured with all the high tech stuff they have now, they could put on an account,"only allow deliverys to John Doe, check ID upon delivery"
and if not, maybe they need to start?

[KAknight]

I have never been pleased with the service from UPS. Fed Ex has been a far superior service in my opinion.

[dunbar]

I'm rural NH, my dirt driveway gets very muddy each spring. We call it mud season. My driveway is about 8% grade uphill for almost 1/4 mile, travelling toward my house. It hasn't always been constructed of good materials, so it got real muddy in places.

- One soggy day, I'm outside wrenching a bad starter out of a vehicle when I heard a truck coming up my driveway. I'm expecting UPS, so no big deal. This rural UPS route had a driver who had seen my driveway in mud season... he knew what to expect. Anyway, portions of the driveway are in good shape, so I figure the driver will simply drive as far as possible, then stop and walk the package up to my house - a few dozen yards at worst. And even if this isn't UPS, mud season brings all kinds of adventurers in their 4wd pickups, so I figured sooner or later, they will chicken out when they see the wet ruts *I* just left when I came up the driveway. The signs on the telephone poles clearly say "private drive", but hey, they got 4wd. Well, then I heard the engines RPM hit redline... Hmm. UPS would stop. Adventurous 4 wheeler? I crawled around so I could get out from under the vehicle and see what was happening - these pickups drivers can act pretty funny when they see a person with a wrench walking toward them. Familiar brown grille - this was no 4 wheeler! UPS was mud bogging up my driveway. I'm seeing 10 foot tall "rooster tails" of mud flying up from his rear wheels to *over* the top of the roof of his truck, while he floored it to make it up my driveway. Amazing! Sad to say, he actually made it, leaving 6" deep ruts for over 30 feet. I got my package from a very red faced UPS driver. And I didn't say a word... you see, he had to get back *down* the same driveway..... I had to get out later that day, and my bulldozer would have surely wrecked the rear end of that truck if he had sunk it....

At least he made it out. But UPS got a phone call from a very cranky spectator.

- Once upon a time, on an especially soggy mud season day maybe 3 years after the above took place, I left a release for one UPS package to be delivered to a neighbors house. Those ruts had remained for over the years, reminding me of the time UPS went bogging in my driveway; I didn't want any more ruts added. You see, my dozer can't fix ruts with the bad dirt I had on hand, and I hadn't yet earned the millions of $$$ I needed to purchase the proper dirt... That's why the ruts had remained from that first event. So, I figured I'd gotten around that problem when I placed a release for a different address. And it had worked during the intervening mud seasons.
Wrong, not good enough this time.
Instead of delivering to the tan house immediately adjacent to my mud driveway, UPS delivered to a red house, 5 houses away on the other side of my driveway. I told them the mail box name and number, but that was also ignored when the driver delivered to the red house. New driver, not familiar with the neighborhood was the excuse on the telephone, sorry; he left the package at the red house. Yup. They said red house. I asked them to read the delivery instructions.... which said tan house. Colorblind? Maybe. But 5 houses away is not the same as next door. The people in the red house had been getting all kinds of gifts for their newborn daughter, coming from relatives. They had accidently opened my package. 4 tires for my ATV.... what a strange gift for their daughter!! All of us laughed over this one.

- One fine mud season day, my wife and I returned from a shopping trip to find "AirBorne Express" in a Toyota minivan. In our driveway, delivering to the wrong address (was 2 1/2 miles off, the poor bloke). The Toyota was sunk to its' frame in the mud. And was being pulled out of the muck by a grinning local wrecker operator that I had just used in the same manner, just the week prior! This AirBorne Express guy had driven *over* a 3" diameter branch I had placed in the path.... to warn people not to go that way.

They just don't get it.

And how I looooove mud season!!!

UPS is not especially talented at delivering.

Hey, your driveway sounds fun to me!

-Whir

[TonTo]

dude, can i come over and drive in your driveway for awhile? please?