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Old 04-30-2004, 12:01 PM   #1 (permalink)
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HELP!! Insurance Co. trying to hose widow of soldier..???

See the story here:

http://story.news.yahoo.com/news?tmp...lled_insurance


I'm not an expert, but I was licensed to sell Life Insurance at one time. In my state, the coverage was binding as soon as we signed the papers. Perhaps its different in Texas, but it sure sounds to me like this company is simply trying to avoid paying on a claim. Again, all I know is what I read in the article, and there may be circumstances that were not revealed in that article.

However, if you empathize with this women and her family, and/or think the insurance company is in the wrong, how about lending a hand by contacting this company and letting them know that you think their position on this stinks, and that they should pay the widow. I think its bad enough that she lost her husband, she shouldn't have to go to trial to get his death benefits.

The company web site is here:

http://www.gpmlife.com/

They have a "contact us" page, but its simply a form. Can't seem to find an email address to write them at sorry.

They also list a toll-free phone number that you may want to use instead. That number is:

800-938-4765

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Old 04-30-2004, 12:22 PM   #2 (permalink)
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https://wwwapps.tdi.state.tx.us/pcci...le_content.jsp

At tthe bottom of the page is the number of "justified complaints"
Note that it has been ZERO for the last several years.

even though the insurance co. may be right in that the policy did not start until they were paid, the bad publicity from this will cost them millions(at least I HOPE IT DOES).
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Old 04-30-2004, 12:38 PM   #3 (permalink)
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<sarcasm> NICE </sarcasm>...... you gotta wonder who determines what a "justified" complaint is!

Even IF the company rules says that Life Insurance doesn't take effect until a premium is received, it still sounds to me like it was clearly communicated to the insurance company when Mark O'Steen wanted coverage to begin (immediately), and the insurance agent told them that they were covered as soon as they signed the papers (thereby binding the company to cover him regardless of whether company policy was followed or not).

Perhaps I am way off base here in being upset by this. I don't know any of the parties involved. I just felt like if this widow and her family were being screwed around by the insurance company, she deserved our support and that company deserved all the bad press it could get.
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Old 04-30-2004, 12:45 PM   #4 (permalink)
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sounds nasty.

But this is all based on the word of a woman who hopes to get a quarter of a million dollars. It is to her beneifit to remember things as she stated. What was said will boil down to he said she said.
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Old 04-30-2004, 01:13 PM   #5 (permalink)
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That makes me sick. Her story is consistent with my personal experience, insurance is usually effective the day you sign.

Target, you're feelings are well justified.
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Old 04-30-2004, 02:01 PM   #6 (permalink)
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Usually is not always.

The decision to pay more than a month after the signing indicates to me that perhaps there was an agreement.
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