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Old 01-18-2002, 05:04 AM   #1 (permalink)
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One lucky guy.

A friend on mine just dropped $2000 on an alienware system.

Well he has to format, screwed up the monitor drivers somehow, and since then wasn't able to add has Zip, always got BSOD.

Called up Alienware and they commented about how it could be a bad stick of RAM and that it could be tested by just using one at a time.

Well he went in there trying one at a time and fried his board. Called alienware back up and they said they'd replace it. My question is since they didn't explicitly tell him to do it, did they have to replace it?

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Old 01-18-2002, 05:47 AM   #2 (permalink)
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No. They didn't have to replace it.

But paying the little bit extra for the systems from a company like Alienware or VoodooPC will get you support like that...

Cody
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Old 01-18-2002, 11:42 AM   #3 (permalink)
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Yeah I got two friends that have brand new AW machines *sniff*

I'm left out in the cold
One hasn't even gotten his yet, a 1.9 Ghz with of course a Geforce3 vid card...
Then the other day he bought the klipsch 4.1 sound system for it

I WISH! lol

Waiting for him to get it, so I can check it out
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Old 01-18-2002, 01:08 PM   #4 (permalink)
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Don't break it Vass!!
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Old 01-18-2002, 01:10 PM   #5 (permalink)
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if I break it, can I bring it home?!?!
I'll fixer up
May take a few weeks/months though
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Old 01-18-2002, 01:12 PM   #6 (permalink)
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LOL Vass
You'll do it free of charge right? He'll get the system back and it will be full of games and movies..hehe
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