We had some problems with UPS in hte past as well.
My wife had some bridesmaids dresses shipped to us, and my family was coming into town for a visit and we were hoping to give my niece and sis in law their dresses.
Well because UPS screwed up we ended up having to ship to Michigan
They were supposed to ship them to JCPenny's warehouse. Well UPS guy said there wasn't anybody at the JCPenny warehouse or at the front door at noon.
WHAT?!?!?!
Chances are not.
Besides we talked to the lady that works at the catalog area in the front, and she was there during that time.
Thinking the UPS guy was at the bar gettin' drunk or something