Just ranting here, no need to reply,
But I am really ticked off at my local police department. I spent a half hour with Oregon relay trying to track down the right phone number to call to report this abandoned vechicle that sits in front of my house and
I WANT IT OUT OF HERE!. Finally or so I thought go the right number and here we are wading through the automated system and we select option 4 because that says to inquire about towed vechicles or to report an abandoned car please press 4. So we did, Twice matter of fact, Im sorry the number you have dial has been disconnected. Click!
So we call back to the info desk at the sherriffs office. She gave me another number and I am like okay thank you mamm we will try that one now.
Another tweaking auotmated system that is 10 times worse!!!!!!
Why is it worse, because its nothing but a recording and then gives you instructions per menu items of what to say, you press 1 then leave your name and phone number and then press another number record your info and then press another number......you get the idea.
Well this makes it IMPOSSIBLE for a deaf person to make these kinds of calls because even if i type up beforehand all the info that oregon relay needs to leave the message if any info is missing there is no time for me to type it up and send it to her and her voice it out for me.
My habits with automated calls if i know they are automated is to let them know before hand that I am calling an automated machine and to select this number and then a live person will come on.
The police department for this line does NOT provide a Live Person Period!!!!!
So now what? Im stuck with having to ask a hearing friend to make a call for me that I should be able to make myself via either direct TTY or via Oregon Relay.
I even tried thier TTD lines several times what did they do???? They don't even tweaking answer the bloody tweaking line!!!!
I don't know what else to say i am royally ticked off now. I hate haveing to resort to having to ask someone else to make a phoen call for me. its qute demeaning and I consider myself an extremely independant person. When something likle that happens it really bruises my ego.
Thanks for listening to me rant.
NeoStar