Don't know if this is the right place, but it falls under buyer guidance.
10:20pm- I call Kinko's to find out how late they're open. I'm told they close at 11.
10:30pm- Drive to Kinko's.
10:45pm- Arrive at Kinko's. Finish filling out paperwork that I need to fax.
10:49pm- Watch two people walk into Kinko's and get service.
10:50pm- Almost all lights are turned off. I get out of my car and walk in. I'm told that they are closed. I look back at the sign on the door. It says they close at 11.
(I hate all caps, but I must.. forgive me.) WHICH IS IT!?!? ARE YOU OPEN UNTIL 11 OR 10:50? IF SOMEONE DRIVES TO YOUR STORE AND YOU CLOSE NINE MINUTES EARLY IT'S VERY INCONVENIENT!
Ok, I'm done. I tried epinions, but they don't list Kinko's B&M. Who else hates Kinko's now?